Bought this after much research and debate. Price seemed too good to be true. Item showed up as scheduled and delivery was seamless. Comes in 4 boxes on a pallet which are a little heavy but I was able to slide one off of the other with some effort. Directions are simple and easy to follow. I assembled the unit by myself (with a little help from my wife on some of the awkward parts). Directions said 2 men - 10 hours, I did it in about 24 hours total, over about 4 days due to some family obligations. I differed from the directions in that I assembled all of the components at one time and staged them, rather than assembling them at each stage. This way when I was in full assembly mode, I could just grab the components and put them on. I'm 66 years old, in fair shape and was able to put it together with no issues. Note: They provide all of the tools that you will need.... however, do yourself a favor and get a GOOD T-30 bit for your screwdriver, and a GOOD T-30 allen wrench. The ones that they send won't hold up as there are about 300 screws. Follow the direction and you'll be fine. Make sure that it is anchored securely. Mine is mounted to our composite deck, I drilled through the feet and put a 3/4" plywood plate under the decking, bolted it through the deck and the plate using 5/16" bolts and it's rock solid. Another note: the flat washers are only painted on one side to match the color of the pergola..... get someone to assemble each one correctly (painted side up) ... it's the most tedious part LOL

We bought this pergola as a replacement for a "big box store" pergola that we had for several years. The difference is design, quality, ease of assemble and customer service is amazing. We upgraded to a bigger size than we had. The canopy is a much better design than the drape over models. Very happy with the purchase and are considering an attached pergola for our back porch.

We had a spectacular Blue Spruce tree that was 30 feet tall and as wide. It was over 50 years old and had been the Christmas tree of the little boy who lived in our house before we bought it. We loved it, but it became ill and we were treating it for its sickness. Sadly it was very weak, but a wonderful friend. Fast forward to a horrific wind storm one evening that blew across our creek and the next morning we came out to find our friend had blown over and its root ball had uprooted. It was a mess, but because we took such good care of it, our "friend" did not do damage to our fence, our pool or our patio. It just sighed and fell over. We always wanted a pergola in our yard, but we had no place to put one because of our tree. After we said goodbye to the remains of our Spruce, I immediately went to a folder I had saved for years from Backyard Discovery. Inside the folder was the perfect pergola and my husband agreed. Our handyman and a helper were so impressed when they opened the box and began to unpack the components of the pergola. They were amazed at how well it was made and the careful packaging of the parts. Within two days they had our fabulous new pergola erected and it is absolutely gorgeous. We are so anxious for our garden surrounding it to bloom as it will be a picturesque spot to sit and overlook our pool. Everyone tells us the location was destined to have a pergola and it is a spectacular one. The next step is to have our electrician install lights so our garden spot will be complete. We can't say enough about Backyard Discovery, the quality of our pergola and the ease with which it can be installed. It is a lemonade ending to a lemon of a story and we know our Blue Spruce is looking down and telling us how happy it is we chose a pergola as a replacement! Thank you Backyard Discovery.

We bought this pergola last year to protect our renovated backyard and new patio furniture from sun and tree debris. It is very solid, looks great and does the job. Construction is tedious with all of the bolts and washers but I was able to do almost all of it myself other than lifting up the vertical supports and getting it into the air. So far seems to be handling the weather very well. Amazing value vs a custom kit

THE METAL CONSTRUCTION SHOULD BE EASY TO MAINTAIN. THE WHITE COLOR WOULD LOOK REALLY ELEGANT! I LIKE THIS STYLE BETTER THAN THE CORNER...IT WOULD FIT EASIER INTO AN EXISTING LANDSCAPE OR PATIO AREA. AND IT IS A VERY AMPLE SIZE IN COMPARISON TO SOME OF THE OTHERS.

We bought this pergola for our lower level patio last summer. We wanted something to match our new home, and considered getting a cedar pergola since we have cedar trim on the ground level porch that sits above it. We decided on this one because it will be much less maintenance than cedar, and is still a great match to the house. We love it. My husband and I assembled it ourselves. If I am being 100% honest, the instructions were not great. Part of my job was writing instructions, and I would have added a lot more helpful detail that would avoid mistakes and backtracking. Regardless, we still love the pergola.

Purchased the white 16x12 Hawthorne in March 2023 and could NOT be more satisfied!! The quality of this steel-framed Pergola is superior to others we considered - not to mention assembly was much easier than expected. Absolutely would highly recommend this product - no regrets!

I purchased this about a month ago. I just love it. I have received numerous compliments from neighbors and friends. The black metal is very classy. I believe it is made well and will give me many years of satisfaction. My only wish is that you could buy shades to mount on the sides.

I'm so glad I found this pergola. It cost me a fraction of what I would won would've cost and it looks so much better. It's also so much sturdier than ones I saw in the local stores. It looks wonderful on my new deck and I can't wait to enjoy it all summer.

The instructions say 2 people and 10 hours but i put it together on my own in 6 hours because the instructions were so easy to follow. i needed the help of my wife for about 20 mins to move the assembled short sides but outside of that it was too easy. love that this app is a thing.