Excellent product. Very sturdy. As per prior comments, the shade is not very sturdy and in the hot central valley of California, it will probably not last more than the 2 years indicated in the paperwork. Also it does not fully cover the top, however sufficient for the time being. Have not yet attached the power pack but based on the quality of the pergola, would not expect it to be anything but very good.

Excellent service and tracking the order all the way up to delivery. My wife and I assembled this in less than 10 hours. Nothing really hour just time consuming so lay it all out before beginning and between the instructions and the assembly phone app it's a piece of cake.

The pergola was well packaged, directions were good, and all parts were there. It went together well with only a couple bolt holes difficult to thread. Overall it went well with two people assembling, except a third person was needed to erect the main frame.

We are very happy with our choice of pergola. The only complaint that we have is that there were a few bolts that were not all thread correctly, and did not work. Luckily we were able to make due with some others. After putting it up, and seeing the result, I would definitely buy another one if needed. We are excited to use our pergola throughout the summer!

Everyone asks "Where did you get this?" We love this and I didn't realize how much it would add to our patio. It has created a poolside dining area with just the right amount of shade. I have a large round table that seats 8-10 people. There is plenty of room and I put a 10x10 outdoor rug under it. The electrical feature is perfect for plugging in blenders or phones. It is extremely heavy and well built. My husband and one helper put it up but could of used an extra hand! Delivery was easy and all parts were included in 4 boxes. Assembly directions were self explanatory.

[This review was collected as part of a promotion.] Great addiction to our deck providing ample shade with a strong and complimentary appearance to the pool area. Part quality is top notch and assembly went flawlessly. Delivery was timely and boxes were undamaged. Totally satisfied with this purchase.

I put all most of the parts together and laid them out on a snowmobile trailer. Then my wife and I put it up one day. Just two mid 60 year olds. Everyone that has seen it loves it . My only complaint is that the shade sail wants to curl up in between the corner tie downs. Love the no maintenance !!'

Turned out better than expected. Easy to assemble with the Bilt app. Other than getting the crossbars up and posts in place I was able to do everything on my own (w/the help a few ladders). I don't really see much utility in the shade because it is challenging to take on and off and it isn't the most attractive thing (looks like a tarp).

Solid well made product. Installer mounted it in concrete footers on paver brick patio and commented on the good construction of the product. Looks great and included shade and box with electric and usb outlets a nice bonus. Have received many compliments about the pergola. Well worth the price. Highly recommend.

This was so straightforward of an installation for the most part. The only thing the instructions lacked was at which point to secure to our foundation. So we just did it when it felt right. We preassembled all the pieces that made sense prior to errecting. Since that was the most time consuming part of the whole thing. The installation took 2 people 4 hours total to complete. It looks AWESOME. We had 2 small setbacks, one missing bracket for the powerbox and one piece had some damage that basically wore the paint off a small fingernail size. The company promptly sent out a bracket and touch up paint.