Hi there, We're sorry to hear about the shipping experience you had with the Eden Fabric Convertible Futon Sofa. It's unfortunate that the delivery didn't align with your expectations and that there were difficulties in scheduling and communication with the carrier. We apologize for any inconvenience this may have caused. We value your feedback, and we'll take this into consideration to improve our services. If you have any further concerns or if there's anything we can assist you with regarding the futon sofa, please don't hesitate to reach out. We appreciate your patience and hope that you enjoy your new futon once it's in place. - The Abbyson Team

Hi Suzanne, We're glad to hear that the Eden Fabric Convertible Futon Sofa is a perfect fit for your office and that you're pleased with its sturdiness and the soft microfiber material. However, we're sorry to learn about your experience with the shipping service. We understand how crucial the delivery process is to your overall satisfaction. Your feedback is important and helps us improve our service. If there's anything we can assist with in the future, please don't hesitate to contact us at (888) 406-0838. - The Abbyson Team

Hi Ray, we're concerned to hear about your experience with the Eden Fabric Convertible Futon Sofa and would like to address this issue immediately. Please contact us at (888) 406-0838 so we can assist you with the return process and understand where we may have fallen short in our advertising. - The Abbyson Team

Hi Shiva, We're thrilled to hear you love your Eden Fabric Convertible Futon Sofa and that it fits perfectly in your office! Enjoy the comfort and versatility it adds to your space.- The Abbyson Team

Hi Ivok25, it's fantastic to hear that the Eden Fabric Convertible Futon Sofa is a hit in the playroom! We love when our products become a family favorite. Thank you for your high recommendation. - The Abbyson Team