Thank you for bringing this to our attention. We are very concerned to hear that the medical supplies in your kit arrived rusted and that the contents appear to have been exposed to moisture. This is far below our quality standards, and we sincerely apologize for the inconvenience — especially given that this is your third kit with us.<br /><br />To address this promptly, please return to Sam&#39;s Club for a replacement or a full refund. If you have any issues with this please contact our Corporate Customer Service Department and allow us the opportunity to take care of you. Our contact info is located on the back of your kit.<br /><br />We appreciate your continued trust in our products and will ensure this matter is resolved swiftly.