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Customer reviews for Samsung 4.5 cu. ft. Front Load Washer with Vibration Reduction for
Samsung 4.5 cu. ft. Front Load Washer with Vibration Reduction
4.6 out of 5 stars
stars
1,805 ratings1,784 reviews
  1. 5 stars78% (1,415)
  2. 4 stars14% (247)
  3. 3 stars3% (50)
  4. 2 stars1% (22)
  5. 1 star4% (71)

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Showing 1,161-1,170 of 1,784 reviews
Sep 24, 2024
Jerris
5 out of 5 stars review

Great features for the value

[This review was collected as part of a promotion.] I bought this product a month ago and am pleased with the results. It has a smaller depth than many of the new machines, which is what I need for my smaller space. Still has all the bells and whistles of a more expensive washer.

Review from Samsung US
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Jan 25, 2024
Frank
1 out of 5 stars review

DO NOT BUY

[This review was collected as part of a promotion.] If I could express my frustration any more, I'd be shouting from the mountaintops about how utterly infuriating this washer is! Giving it a big, fat 0 stars is the least it deserves. This appliance is a complete nightmare – it has the nerve to suck up water like there's no tomorrow, even after being diligently turned off. It's a colossal failure. I implore you, for the love of sanity, steer clear of this abomination of a washer. It consistently throws 0C or 4C errors in my face, playing the drama queen when there's absolutely nothing wrong with the plumbing. One of its sensors decided to take an early retirement, leaving me with a useless hunk of metal. Spare yourself the aggravation and avoid this infuriating excuse for a machine!

Review from Samsung US
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reply from Samsung Care

Hi Frank, Having an error code with our washing machine is extremely frustrating, and we understand you. Let's get you assisted. I have shared a link below about the steps to follow if the washer has OC and 4C error codes. Please click on all the embedded words inside the article. https://www.samsung.com/us/support/troubleshooting/TSG01002001/#washing-machine-displays-an-error-code Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us ^Rainly

Nov 7, 2024
Mike
1 out of 5 stars review

Broke immediate. Terrible customer service

I will not buy a Samsung appliance again. I received TERRIBLE customer service. I bought a stackable washer/dryer unit. Within a month the dryer fell off the washer, breaking the brackets that held them together. I run a business so I called a tech out to fix immediately. It turns out that two rods were broken inside of the washer. This thing is a month old. I called warranty and they said they could not reimburse for the repairs because Samsung didnt send a tech out. I told that I run a business and I needed it fixed as soon as possible. Nope. They don’t care. I should have called Samsung first. WELL YOU SHOULD HAVE GIVEN ME A WASHER THAT DIDN’T BREAK WITHIN A MONTH!! Terrible customer service without regard to the big picture which is customer satisfaction. Will I be buying a Samsung appliance again? Nope. And neither should you. Trust me.

Review from Samsung US
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reply from SEA Care

We understand how frustrating it is when your washer does not meet your expectations, Mike. We would like to have a direct conversation with you to hear your overall impressions about what you have experienced and determine what steps can be taken to help with your washer and dryer. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1147660099, to help our team pull up your information when you message us. Have a great day. -John

Jan 3, 2022
Coffeelady
5 out of 5 stars review

Love the variety of settings

[This review was collected as part of a promotion.] This is our 2nd front loader washer. Much happier with the Samsung vs the prior Bosch. The variety of settings is so help, from the # of rinses, # of spins, how dirty the load is. It is large and can fit our king size quilt. It is in our basement so I don't hear it running at all. Highly recommend this brand and model.

Review from Samsung US
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Nov 24, 2023
Tamaira4134
5 out of 5 stars review

Love The Bedsheet Option!

(This review was collected as part of a promotion.) Needed to replace our broken washing machine and we found this Samsung in the size and colour we wanted. Bonus it was on sale too! Never had one withe the option for bedsheets before and I am really happy to now have it!

Review from Caddle
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Aug 25, 2020
Anonymous
5 out of 5 stars review

Great Washer

[This review was collected as part of a promotion.] My wife does most of the laundry at our house, but since getting this new washer I have been pitching in more and more to help. I can't believe how easy this washer is to use! I really like the blue LED Lighting it is even on the dial. My wife and I's favorite setting on the washer is the normal setting, you can even change how high your spin is, how cool is that? This was so easy to set up and start using. Have I discussed with how quiet this washer is? I can not even really hear it running when we are using it. Oh something else cool about this washer is the Self Clean! It's super easy to use as well and the manual explains how to use all the different settings on this nifty washer! I highly recommend this to anyone!

Review from The Insiders
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Nov 12, 2020
roarringhorangee
5 out of 5 stars review

Best washer

[This review was collected as part of a promotion.] We bought this a month ago and this is the best washer there is. I love that there are many features, and we are trying out all the options and functions. I will definitely recommend this anyone looking for quality product.

Review from Samsung US
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Nov 12, 2020
BobNJ
5 out of 5 stars review

Great features, easy access to drum

[This review was collected as part of a promotion.] Bought to replace an older similar model after the drum bearings wore out on the older model. Newer model has nicer features, larger door opening and slightly larger drum. Overall much nicer unit and similar enough in design to blend in with our original dryer that is still operational.

Review from Samsung US
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Jan 3, 2022
momof6
5 out of 5 stars review

Perfect washer

[This review was collected as part of a promotion.] This washer is absolutely perfect for my large family. It has a great deal more space inside than I thought. I can put a queen size comforter in it and the vibration reduction technology does its job. It’s actually smaller in length than my previous washer but holds so much more. I love it!!!

Review from Samsung US
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Jul 18, 2023
Bambi
5 out of 5 stars review

So Good So Far

[This review was collected as part of a promotion.] I received my Samsung Front Loader Washer about 3 weeks ago. It is working great. I have had no issue with it. Although the washer is easy to use, I would have like the user manual to provide some information and instructions on all the functions.

Review from Samsung US
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