Purchased the washer/dryer set today to replace a Kenmore set. After setting up began the calibration as per the manual and the washer only buzzed, and lasted for about 5 min then shut off. Tried to run a cycle with no laundry, same thing. The door was even able to be opened as this was happening. I am familiar with the sequence of events when a cycle starts as the Kenmore is identical to the Samsung and there is no door lock after any cycle is selected. It just goes bzzzzzzzzzz...... So needless to say this is an absolutely horrible experience and not one that I predict is able to be resolved promptly after dropping 2.5k on the set. I'll be in touch with Best Buy tomorrow to begin this process.

Bought this washer 3 years ago (in COVID time)...the first washer could not be installed because it failed the hookup test. The installer said he has never see this happen in all his 30 years of the business. The second washer failed after 3 years. The huge C shaped bolt broken in half and water everywhere...again the repair man from samsung said He had never seen this happen and that products were just being slapped together during the quarentine time. BYER BEWARE....still in contact with Samsung to see if they will make it right.

[This review was collected as part of a promotion.] This washing machine is extremely quiet. The only time I could tell it was running was when it filled with water. Even then, it was barely noticed. The spin cycle did a great job of removing excess water from my clothes. They came out of the washer clean and dry enough that The dryer didn’t have to run. I allowed my clothes to air dry on my enclosed porch.

[This review was collected as part of a promotion.] Love my washer, this is upgrade from my other washing machine which is also a Samsung. The best part of this is its quiet I can now adjust how hot I want the water to be. The touch pause and stop I love, it washes my clothes super fast which I really do need if I have to run out. The features that I like are how many rinses you want. I can hold 2 full size comforters. I like the quick wash the most because washes your clothes very fast if you're in a rush. Like that it’s front washer and the color white goes with everything, I mostly use the quick wash because I wash my uniform every day when I come home from work.

(This review was collected as part of a promotion.) This washer is easy to use, easy to clean and has a real large drum to accommodate all your laundry loads. This washer has 10 different cycles you can use and the best part is Samsung has added a design to help prevent mold buildup around the rubber door seal.

[This review was collected as part of a promotion.] My wife and I purchased this washing machine about a month ago. It runs very smooth and is quieter than our old washing mashine. The people who installed the washing machine were very professional and did a great job. We are very satisfied with the purchase :)

[This review was collected as part of a promotion.] Just got delivered this week. Love it already after 3 loads. Very quiet. I almost thought water didn't go into washer. Clothes seemed cleaner. Pleased w how clothes come out w little water still absorbed on them. In my 27 year old washer I replaced, the clothes were always wet. I'm still getting used to the cycle choices and hope to find more info online. I feel a quick user guide on paper would have been nice in the packet. I haven't gone online yet for detergent quantity tips or cycle usage to save changes to certain defaults, instead of redoing each time. i.e., on the normal cycle I sometimes want cold instead of warm/hot. And I seem to only need med spin on the loads I did. It defaults to high.

[This review was collected as part of a promotion.] I love this washer and dryer combo! We moved into a house that didn’t have them there which gave me the opportunity to finally get a front loading washer. It is so much easier getting clothes out without having to practically stand on your head! They also make the laundry area look great. Clothes come out very clean.

[This review was collected as part of a promotion.] I use 2 of the many settings regularly: Regular and Heavy Dutie. The amount of wash time assigned to each setting is reasonable. I appreciate the whimsical sound made to signal alert that the load has come to conclusion. The clothing is lightly wet once they emerge from the washer. I can't think of anything I would prefer with regards to a change.

[This review was collected as part of a promotion.] I bought this about two weeks ago. We had previously had an old washer that lasted us 10 years and the reviews for this one guided us in the right direction. It is expeditious, moderately quiet, and relatively easy to self install. Definitely recommend.