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Customer reviews for Samsung 4.5 cu. ft. Front Load Washer with Vibration Reduction for
Samsung 4.5 cu. ft. Front Load Washer with Vibration Reduction
4.6 out of 5 stars
stars
1,805 ratings1,784 reviews
  1. 5 stars78% (1,415)
  2. 4 stars14% (247)
  3. 3 stars3% (50)
  4. 2 stars1% (22)
  5. 1 star4% (71)

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Showing 1,041-1,050 of 1,784 reviews
Jan 3, 2022
Amrita
5 out of 5 stars review

Excellent Performing Machine!

[This review was collected as part of a promotion.] I bought this machine a few months ago and am very happy with it overall. There are enough options for the settings to choose from to fit all my needs...whites, actives, beddings etc, I also like the Self Clean reminder. I don't have to worry about keeping track of when I last did the cleaning. It uses less water than my previous machine and is pretty quiet. I would highly recomment it.

Review from Samsung US
Helpful?70VBPJFKI1AE20423819652
Sep 22, 2022
SY99
1 out of 5 stars review

5 1/2 months, then failed

one of the counter weights of the drum broke off; searching the reviews i see it's happened to others too. the replacement process has been horrible too; i am now giving up getting another samsung and going to work on getting cash back and buying a different brand. buyer beware....

Review from Samsung US
Helpful?70VBPJFKI1AE20423819652
reply from Samsung Care

Hello SY99, We appreciate your review of your overall experience with the drum of your Samsung washer and the replacement process. We'll be glad to look into this for you. To better assist you with the issue, please get in touch with us via our Support Channels below to speak with a live representative. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide them with this number (1144952340) to help our team pull up your information. Thank you! -Angelica

Feb 12, 2024
Candy
1 out of 5 stars review

Maiden

I purchased my Samsung front loader about three years ago. I am so disappointed in it. It molded around the rubber seal within one year, so it constantly smells moldy. They instruct you to leave the door open so that does not happen but then you have a puddle in front of your washer because the door has water still around it. So my new flooring is getting ruined. It needs a lot of maintenance, like running the self clean cycle with bleach inside the drum to prevent molding. Wiping down the rubber seal around the door after every wash. I just wish someone would have informed me of these issues before we purchased it.

Review from Samsung US
Helpful?70VBPJFKI1AE20423819652
reply from SEA Care

Hello Candy, We understand how it feels to deal with mold buildup around the rubber seal on your washer. All we want is to get you assisted. It is recommended that you clean the interior of your washer on a regular basis to remove any dirt, soil, odor, mold, mildew, or bacteria residue that may have accumulated during the washing process. Failure to follow these instructions may result in unpleasant conditions such as odors and/or permanent stains on your washer or laundry. Here is a link to some tips for preventing odors and mold buildup. Please review the embedded words and watch the included video in full. How to clean your Samsung washing machine. https://www.samsung.com/us/support/answer/ANS00030150/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport  2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513  3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us  Please provide us with this reference number (1146846715) to help our team pull up your information when you message us.  Thank you. -Kimberly

Dec 13, 2023
Samantha49472
5 out of 5 stars review

Convenient And Connected

(This review was collected as part of a promotion.) The Samsung 5.8 Cu.Ft. Front Load Washer with SmartThings combines ample capacity with smart technology for a convenient laundry experience. With 5.8 cubic feet of space, it accommodates large loads, while SmartThings integration adds a layer of control and monitoring from your smartphone. This washer offers a balance of capacity and connectivity for modern laundry needs.

Review from Caddle
Helpful?70VBPJFKI1AE20423819652
Jul 14, 2025
jdstr
5 out of 5 stars review

Love the new washer!

[This review was collected as part of a promotion.] My first time with a front loader. I'm so happy we made this choice. I like that I can see what's happening inside, during the wash cycle. I like the soap measuring drawer, that it's very quiet, the way I'm able to choose the settings and that there is a timer letting me know how long each cycle has to go. I also like the cute tune it plays when the close are finished washing. My close come out clean and well spun to go into the dryer.

Review from Samsung US
Helpful?70VBPJFKI1AE20423819652
Jan 3, 2022
Martin
4 out of 5 stars review

Good washer

[This review was collected as part of a promotion.] We've had the washer for close to a year now. Very happy with the performance. It has a self cleaning feature that keeps the loader from smelling. An issue we had was the graphics on the control panel. They slowly started to fade. We contacted support and within a few weeks, the panel was replaced. For the price, this washer is top notch.

Review from Samsung US
Helpful?70VBPJFKI1AE20423819652
Jan 3, 2022
John S
5 out of 5 stars review

Has all the features I was looking for

[This review was collected as part of a promotion.] I was looking to replace my old Samsung washer and I was looking for an Energy Star appliance and low water usage, since I am on a well. The washer has all the features I was looking for and doesn't use a lot of water. The perfect washer for my household.

Review from Samsung US
Helpful?70VBPJFKI1AE20423819652
Jan 15, 2025
Bob S
3 out of 5 stars review

Front loading washers STINK!

It came with the house, and was brand new. The washer did a wonderful job at washing clothes. It is quiet, and seems to be very efficient. The reason I gave it a three Star rating is because it is a front load washer. This is the second front load washer we have owned, and after the first, I said, I would never buy one. But it came with the house we bought. We have lived here for two years and it is time to replace the washer. The problem with front load washers is that no matter what you do, they always tend to smell like mold and mildew. We would leave the front door open on the washer. After each load, I cleaned the washer every time it started to smell or when the washing machine told me it needed cleaned. I ended up just cleaning it no matter what every two weeks. It still smells! I just don’t understand that at all.

Review from Samsung US
Helpful?70VBPJFKI1AE20423819652
reply from SEA Care

Keeping the washing machine in pristine condition is important for keeping your home well organized, Bob S. Let's get the information you need to ensure your range stays in tip-top condition. The link below will guide you in cleaning and caring for your washer to prevent mildew smell. Learn more by checking the hyperlinks. Washing machine has a mildew smell or visible mold: https://www.samsung.com/us/support/troubleshooting/TSG01110749/ Should you need more assistance with the washer, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148173641) to help our team pull up your information when you message us. Have a great day. -Ernest-

May 25, 2023
Kaymarie
5 out of 5 stars review

excellent!

[This review was collected as part of a promotion.] I got the samsung front load washer and dryer set installed today and I have washed a few loads. It has been great so far! The washer is quiet and the dryer works good. I like that you can see how many mins there are left in the cycle and all the ways to customize settings. They are also very pretty! Love the color and the sounds. 😊

Review from Samsung US
Helpful?70VBPJFKI1AE20423819652
Jan 31, 2022
AnnS
1 out of 5 stars review

Shakes and vibrates

i have had this washer only two weeks and it shakes and vibrates so much it is terrible. a technician came and looked at it but found nothing wrong. this is my second samsung but will probably be my last unless something changes. i am so disappointed and don’t know what else to do.

Review from Samsung US
Helpful?70VBPJFKI1AE20423819652
reply from samsungcare

Hey, there. I would feel the same way if my washer wasn't working correctly so early after the purchase. If you are still having problems after the service repair. Please use the information below to reach out to our Social Media team. Thank you for letting us know about this. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1144130605