Hi TVstar, Thank you for your feedback on the lip sync issues you're experiencing with your Samsung F6000F TV. This may be related to the content source, but if you're noticing the audio delay across all sources or channels, especially when using an external speaker setup (soundbar, receiver, etc.), there are a few settings that may help: 1. Adjust Digital Audio Delay. You can manually increase the audio delay to better match the video: Settings > All Settings > Sound > Expert Settings > Digital Output Audio Delay 2. Enable Audio Pass-Through. Samsung TVs include an audio pass-through option, which sends the audio signal directly to your connected soundbar or receiver without additional processing by the TV. This can reduce delay when using external audio devices: Settings > All Settings > Sound > Expert Settings > Digital Audio Output Format > Pass-Through 3. Check for Firmware Updates. Ensure your TV is running the latest software, which may include performance improvements related to sound or sync: Home > left directional key > Settings > Support > Software Update > Update Now If the issue continues after these steps, please contact Samsung Support for additional troubleshooting or assistance. We’re here to help at 1-800-SAMSUNG, 8AM – 12AM EST, 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. LiveChat and additional support resources are also available through the Support link on our website. ~ Samsung Advisor

Hi David, Thank you for your feedback. We recommend utilizing the Samsung SmartThings app to control both of your TVs. If you need more help, please call us at 1-800-SAMSUNG, available daily from 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also visit the Samsung website and click on ‘Support’ for: • Live Chat • Manuals, Software, & Warranty Info ~ Samsung Advisor

Hi RTech, Thank you for your feedback. You may find using the Samsung SmartThings app beneficial if you have multiple TVs in the same room. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for: • Live Chat • Manuals, Software, & Warranty Info ~ Samsung Advisor

joe488, Thank you for sharing your thoughts on the picture quality of Samsung’s F6000F TV. If the image doesn’t look quite right to you, there are several adjustments that can help optimize performance for your space and preferences. First, make sure your TV is up to date. Firmware updates often include picture quality enhancements. To check for the latest version, go to: Home > Left directional button > Settings > Support > Software Update > Update Now Next, explore available Picture Modes under: Settings > All Settings > Picture > Picture Mode Each mode is tailored to a different viewing style: • Standard – Balanced settings for everyday use • Dynamic – Brighter and sharper for brightly lit rooms • Movie – Softer tones ideal for low-light viewing • Eco – Reduces power consumption by adjusting brightness You can also customize the image further under: Settings > All Settings > Picture > Expert Settings, where you’ll find detailed controls for Brightness & Contrast, Color & Tint, Sharpness, and more. If you’d like help fine-tuning your display or exploring these settings, please call Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week, or visit the ‘Support’ section on our website to LiveChat with an agent. ~ Samsung Specialist

Debmb1, Thank you for sharing your feedback with us. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website, then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your F6000F TV model to view or download the available guides. The e-Manual & User Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides. Your TV includes Learn Menu Screen, an accessibility feature that provides audio guidance for on-screen menus. When enabled, your TV will announce the name and function of each menu item as you scroll, without making any changes. This feature is particularly helpful for users who are visually impaired or new to Smart TV menus. To enable, go to: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice. If you’d like more assistance with this feature, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website. ~ Samsung Specialist