Hi David, Thank you for your feedback. We recommend utilizing the Samsung SmartThings app to control both of your TVs. If you need more help, please call us at 1-800-SAMSUNG, available daily from 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also visit the Samsung website and click on ‘Support’ for: • Live Chat • Manuals, Software, & Warranty Info ~ Samsung Advisor

Hi Halfdays, We appreciate your feedback regarding your F6000F TV’s performance. If you're experiencing freezing or lag in general response time, please try the following steps: 1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now 2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care 3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system. If you're still noticing performance snags after these steps, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also connect with a LiveChat agent via the ‘Support’ link on our website. ~ Samsung Advisor

Hi pws29526, Thank you for purchasing Samsung’s F6000F TV and for sharing your feedback regarding low volume. To start, we recommend making sure your TV is running the latest firmware, as updates can include improvements to sound performance: Home > left directional key > Settings > Support > Software Update If volume levels still seem too low, you can improve sound performance by adjusting a few key settings: Sound Mode: Navigate to: Settings > All Settings > Sound > Sound Mode Auto Volume: This feature helps maintain consistent volume levels across content and input sources. Turn it on under: Settings > All Settings > Sound > Expert Settings > Auto Volume = On You can also explore Expert Settings to fine-tune sound output with adjustments for Balance, Equalizer, and more. If you’re considering enhancing your setup, Samsung’s Q- and S-Series Soundbars feature Q-Symphony, which syncs your TV and soundbar speakers for a fuller, more immersive sound experience. For personalized support with these settings or selecting a soundbar to complement your setup, contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun) or use LiveChat via the ‘Support’ link on our website. ~ Samsung Advisor

Hi Jayne Lacy, Thank you for your purchase. Please know you can connect a cable box to the F6000F TV via HDMI cable or an aux cable. If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG, available 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website. ~ Samsung Advisor