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Customer reviews for Monster Rockin' Roller Sport Portable Indoor/Outdoor Bluetooth Speaker for
Monster Rockin' Roller Sport Portable Indoor/Outdoor Bluetooth Speaker
4.5 out of 5 stars
stars
464 ratings190 reviews
  1. 5 stars80% (369)
  2. 4 stars9% (41)
  3. 3 stars4% (17)
  4. 2 stars3% (13)
  5. 1 star5% (24)

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Showing 41-50 of 190 reviews
Jun 27, 2023
Andrew
1 out of 5 stars review

Do not buy Monster speakers, terrible product

I bought a prior model and it died after 7 months. Sam's club doesn't sell the speaker anymore (no surprise). It no longer takes a charge or even turns on. When I contacted Sam's club, they were no help. When I contacted Monster, they want me to spend $100 to box up the speaker and ship it back to California from NC. So, no, I'm not going to spend more than half the cost of the speaker to wait 4 more weeks. Instead,I would buy a better quality product from a different company and not from Sam's.

Helpful?32T9WSPWO3LD20300814542
reply from Customer Service

We are sorry to hear about this. We can try to open up some options for you. Please reply to us at support@mymonsteraudio.com with the case details.

Jan 22, 2024
Joey
1 out of 5 stars review

Speaker is bad quality and does not last

I bought this item and it was defective. returned it to sams and got another one and it worked great for about 3 months and not it will not hold a charge and its past the 90 day return window. This item has to become defective sitting on a Wearhouse floor for way too long. The speaker itself is great but if it doent last more than a few months whats the point?

Helpful?32T9WSPWO3LD20300814542
reply from Customer Service

We sincerely apologize for the inconvenience. Please reach out to us at support@mymonster.com, our customer service will gladly assist you.

Dec 12, 2023
Fatbob
1 out of 5 stars review

Save your money

Bought this about a year ago. The battery stopped taking a charge after two months. Spent another two months dealing with Sam's Cub/Monster on warranty. Finally, they told me to mail it back at my expense ($50). Two months later, I can not get any response from monster!

Helpful?32T9WSPWO3LD20300814542
reply from Customer Service

We are sorry to hear about this. Please email us at support@mymonsteraudio.com in order to receive technical help or open up some options for you. We also offer chat support.

Aug 12, 2023
Christopher
5 out of 5 stars review

Verified Purchase

Outstanding Performance sounds great

Best purchase I’ve made

Helpful?32T9WSPWO3LD20300814542
Aug 22, 2023
Ed
1 out of 5 stars review

JUNK and warranty is a JOKE

Unit has about 6 hours of use and the volume knob has stopped functioning. Upon contacting the manufacturer, they asked for pictures, videos, copies of receipts - then more pictures and more questions upon questions. They seemed to be just attempting to weasel out of honoring their warranty.. Then said i could ship it back to them across the country on my dime (40 bucks or more to ship) BUT if there was any damage incurred during shipping it would be my hard luck... Save yourself the hassle and buy something else - this doesn't even sound all that great and is not very loud.

Helpful?32T9WSPWO3LD20300814542
reply from Customer Service

We are sorry to hear about this. Please email us at support@mymonsteraudio.com in order to receive technical help or open up some options for you. We also offer chat support.

Aug 3, 2023
Bdab22
1 out of 5 stars review

Garbage product and customer service

Biggest piece of garbage and waste of money I’ve spent. Bought as a gift for a friend and with in four months doesn’t play wirelessly. Sam’s no longer has the receipt in their system and monster expects me to have the original receipt of the product to be able to file warranty claim. Device is clearly defective and they bet on technicalities to avoid doing what’s right and replacing their trash product. Will never buy another of their products.

Helpful?32T9WSPWO3LD20300814542
reply from Customer Service

We are sorry to hear about this. Please email us at support@mymonsteraudio.com in order to receive technical help or open up some options for you. We also offer chat support.

Nov 16, 2023
Eric
5 out of 5 stars review

Verified Purchase

Awesome speaker

Great sound

Helpful?32T9WSPWO3LD20300814542
Oct 30, 2023
Cellular DJ
5 out of 5 stars review

Verified Purchase

Party Music

Nice unit, good power and easy to pair with phone or any other unit like TV for music or sports.

Helpful?32T9WSPWO3LD20300814542
Jan 21, 2024
moreno782
5 out of 5 stars review

Verified Purchase

The real deal

Sound real good. Lots of power love this speaker

Helpful?32T9WSPWO3LD20300814542
Apr 23, 2024
Punky0705
5 out of 5 stars review

Verified Purchase

Speaker system

Great product! Great price! Great delivery!

Helpful?32T9WSPWO3LD20300814542