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Customer reviews for Beautyrest Black Series Two Mattress (Available in Firm, Medium Pillow-Top and Plush Pillow-Top) for
Beautyrest Black Series Two Mattress (Available in Firm, Medium Pillow-Top and Plush Pillow-Top)
4.6 out of 5 stars
stars
444 ratings444 reviews
  1. 5 stars73% (323)
  2. 4 stars19% (83)
  3. 3 stars4% (17)
  4. 2 stars1% (3)
  5. 1 star4% (18)
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Showing 1-10 of 444 reviews
Jul 27, 2026
Reviewer name: Linda G
5 out of 5 stars
5 out of 5 stars review

Big Guy Mattress!

My husband is a big guy and this mattress is the perfect length, firmness and comfort for him. I fall asleep in minutes ~ it's so luxurious and sleep ~inducing! It's also just a pretty mattress ~ black and lavender. We loved it from the first time we laid down on it!

Review from Beautyrest
Helpful?2S1K1E92NVFD20272158515
Jul 8, 2026
Reviewer name: Jonathan H
5 out of 5 stars
5 out of 5 stars review

Definitely a great purchase!!

Comfy and cozy mattress, great for a restful nights sleep! I was having so much difficulty sleeping for more than a few hours with my old mattress. Now I’m averaging 7-8 hours a night! Definitely recommend!!

Review from Beautyrest
Helpful?2S1K1E92NVFD20272158515
Oct 19, 2024
Reviewer name: Jfnorm
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best warranty department!

I am enjoying an excellent night’s sleep on this beautiful mattress. My previous mattress was a hybrid Beautyrest and after 10 years (had a 25 year warranty) it failed and was bulging on the side. Beautyrest warranty department was EXCELLENT to work with and gave me full credit for the old mattress toward the new one. Start to finish, I had a comfortable new bed within 3 weeks!

Review from Beautyrest
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May 5, 2025
Reviewer name: K McKnight
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent Support and Stays Cool

This mattress is exactly what I needed—firm, supportive, and surprisingly cool at night. I sleep on my back, and it's helped with my lower back pain almost immediately. The motion isolation is great too—I barely feel my partner move. Worth every penny!

Review from Beautyrest
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Sep 22, 2025
Reviewer name: Kristine F
5 out of 5 stars
5 out of 5 stars review

Best Mattress Ever

I have purchased Beautyrest mattresses for my family over the past 20 years and they never disappoint. This one is by far the best one ever! It is so comfortable and supportive. I have recommended them to my family and friends. I'm looking forward to another 10+ years of restful and peaceful sleep.

Review from Beautyrest
Helpful?2S1K1E92NVFD20272158515
Jul 22, 2026
Reviewer name: Anthony M
5 out of 5 stars
5 out of 5 stars review

Comfortable Mattress

Very comfortable and supportive.

Review from Beautyrest
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Dec 11, 2025
Reviewer name: Ricky S
4 out of 5 stars
4 out of 5 stars review

Third attempt… is a keeper!

We first tried the black series 3 medium which was very supportive but far more than we were looking for, decided to try the plush pillow top version and loved it however the mattress seams started to unravel and the layers began shifting within the first month (possibly a defected unit), but received a new replacement yesterday and so far it’s wonderful. Other than having to get a replacement, which wasn’t quick and easy, this is by far my favorite mattress yet!

Review from Beautyrest
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Nov 2, 2025
Reviewer name: Chris B
2 out of 5 stars
2 out of 5 stars review

Sag in two weeks. Sounds like a plastic bag very loud

Not sure if this sag was there when they delivered it but we just changed sheets 2 weeks after getting the mattress ac there is a noticeable sag where we dont even sleep... at the end of the bed. If you sit there it is very noticeable. Also the bed is VERY loud. I'm not sure if that is supposed to break in but it sounds like someone wringing a plastic bag. We've slept on the bed maybe 10 times. Will be calling to exchange in the morning.

Review from Beautyrest
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Sep 8, 2025
Reviewer name: SeniorNotso
1 out of 5 stars
1 out of 5 stars review

No 100% Satisfaction Guarantee on this product!

Sam’s club will not honor their 100% Satisfaction Guarantee on this product. YOU ONLY HAVE 100 DAYS TO RETURN!! OTHERWISE YOU HAVE THIS MATTRESS FOR LIFE!

Helpful?2S1K1E92NVFD20272158515
reply from BeautyrestSleepExpert

Hi there, thank you for taking the time to review your mattress. We are sorry that the mattress is not performing as you had hoped. Sam’s Club offers a 100% member satisfaction guarantee and we recommend looking into the specifics of their policy on returns and exchanges on these items. For additional assistance, please reach out to Sam’s Club member phone number 888-802-2948. We hope this helps!

Jan 24, 2026
Reviewer name: April L
1 out of 5 stars
1 out of 5 stars review

Not comfortable

We bought this mattress thinking it would be the best for us. Trying in the store was very comfortable. Since May 2025 when we bought the mattress we now have body impressions where we lay.

Review from Beautyrest
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