All shipping and support exceeded expectations. The assembly was not too difficult and the alignment of holes between boards was amazing. On the Roof Assembly (Step 25) I would suggest modifying the 3rd tip: "Layout all roof sections to center and determine equal gaps BEFORE any screws are used." I had a false start and needed to remove screws and adjust. Would be great to see what others have done with their Gazebo. I'm now trying to figure out lights over my grill and smoker and perhaps an exhaust fan.

Love our new gazebo! Great quality and it looks so nice! Also very impressed with Backyard Discovery! Great customer service. The first one we ordered was going to be a few inches too big. The boxes were unopened so they had it picked up and returned at no charge, and processed our refund promptly! Their installation cost is also very reasonable, after getting other quotes. Very impressed with the company and the product, which is difficult to find these days. Great experience all around!

The end result is a really beautiful gazebo. Unfortunate my husband and I are very much less than handy and can not follow direction all that well so we had a lot of steps to redo. For people who are even remotely handy assemble should be easy. We had a point in the assembly when we realized that the gazebo was going to be too big to fit inside our screened lanai (totally my fault for measuring incompletely.). Customer service was wonderful and offered to have the boxes picked back up with no restocking fee. This says a lot about the company and their dedication to customer satisfaction. We were able to find another location to home our gazebo and look forward to getting a lot of use out of it in the years to come. I would definitely recommend this product to my friends.

We absolutely love our Arcadia Gazebo. My husband and I, both in our 60s, assembled it ourselves over two days to protect the front of our house from the Arizona sun. We set it up "backwards" (with the front facing our house so it slants away from the house). Last night we had our first beautiful rain on the "tin" roof. We just love going out to sit on the porch swing, protected from the sun and the rain!

We bought this a month ago and love it, added a run off gutter, installed a TV, installed patio lights, and started to decorate with signs, clock, ceiling fan, etc. Its real sturdy and anchored to the patio concrete. Would recommend to anyone considering a good product to purchase the Backyard Acadia.

This is my second Gazebo from BYD and couldn't be happier. This one covers my outdoor kitchen and, just like the one I have covering my hottub- its rock solid, real cedar, and easy to assemble. I live in the PNW and having cover- that will not rot and stay beautiful- is essential.

I’m very satisfied with my purchase. All the hardware and instructions made it very easy to assemble. The cuts are perfect fit and the quality is great. Best of all my wife and kids love it and enjoy it and I can grill anytime and my family can enjoy lounging on our free time.

i think, it wouldve been nice to have had the booklet, or the scan code, prior to the boxed parts, arriving on site. since there were so many boxes, it was difficult to get to the box with the instructions. it took 2 men and 1 woman about 6 full days to complete. I dont know if, instructiobs werent clear, or if the men jumped ahead, and thought they knew better ha ha. But the first 2 days was a lot of redoing. Did have left over bolts n screws, but were short on a few, and drip edge. seems like a wellbuilt carport. very nice color and trim. so time will tell how it holds up. Good luck!

My sons and I assembled the cover over a two-day period and had no issues with how all the components fit together. In past experience with structures like this, we always found issues with holes not being drilled in correct spots or something else not fitting the way it should. In this case, we followed the instructions (which were well written and illustrated) and did not have anything not fit as it should.

[This review was collected as part of a promotion.] Very sturdy and well built! Easy to follow instructions. Quality control is very good. Extra screws and bolts. And if you need touch up stain to fix minor scratches or marks they are happy to send it to you. I would definitely it from them again. If you live in a windy area this is the Gazebo for you.