Hi there, we’re sorry HI-FLOAT didn’t deliver the longer float time you expected. We understand how frustrating that must have been, especially when you were preparing ahead for an important event.<br /><br />HI-FLOAT is designed to coat the inside of latex balloons and help extend float time. For best results, we also recommend inflating balloons 1–2 hours before your event.<br /><br />Since your experience didn’t meet expectations, we’d like to learn more and see how we can help. Please reach out to us at balloontime&#64;wthg.com. Thanks for sharing your feedback with us. &#x1f388;

Thanks for your review. To clarify, our tanks contain a helium/air mixture with not less than 80% helium, carefully formulated to float standard latex balloons for 5–7 hours and foil balloons for up to 4 days. Factors like balloon age, size, material, inflation, and even altitude can affect float performance. For even longer float times with latex balloons, use HI-FLOAT (sold separately), which prevents helium from escaping. <br />If you have questions or need assistance, we’re always happy to help at balloontime&#64;wthg.com! &#x1f388;

Hi there! We&#39;re sorry your balloons didn’t float as long as you expected — we know every moment of celebration matters!<br />Latex balloons typically float 5–7 hours, but things like heat, humidity, balloon age and quality, and over- or under-inflation can shorten float time. It’s also important to make sure you pull the knot tight to seal the balloon. <br />For a longer float time, use HI-FLOAT (sold separately), which coats the inside of latex balloons and helps them float longer.<br />We’re here to help get your celebration back on track—just reach out to us anytime at balloontime&#64;wthg.com. &#x1f388;

Thanks for your feedback—we’re sorry to hear you didn’t get as many balloons inflated as expected.<br />Our Jumbo Tank is designed to fill approximately 50 nine-inch latex balloons. However, many latex balloons sold today are 11” or 12&#34; in size, and larger balloons require more helium to fill. Our Jumbo tank will fill up to twenty-seven 12” balloons. <br />Have more questions? Feel free to reach out to balloontime&#64;wthg.com and our team will be happy to assist!

We’re sorry to hear our helium tank didn’t meet your expectations. That’s not the kind of celebration experience we aim to create.<br />Our portable tanks are designed to bring joy to any moment—helping you decorate with ease at home, on-the-go, or anywhere in between.<br />We’d love to hear more and see how we can help. Please reach out to our team at balloontime&#64;wthg.com so we can assist directly.<br />Thanks for sharing your feedback—it helps us keep improving for every celebration to come. &#x1f388;

Thanks for reaching out and for sharing those details. Based on your experience, it sounds like the balloons were inflated significantly earlier than the recommended two-hour window before your event. Most standard latex balloons typically float for about 5–7 hours under ideal conditions, so inflating them the night before can cause them to lose lift by the next day.<br />For best results, we recommend inflating balloons as close to your event time as possible, ideally within that two-hour window noted on the packaging. This helps ensure they stay fully inflated and floating when you need them.