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Customer reviews for SAMSUNG 98” Class Q7FD Series QLED 4K UHD Vision AI Smart Tizen TV for
SAMSUNG 98” Class Q7FD Series QLED 4K UHD Vision AI Smart Tizen TV
4.7 out of 5 stars
stars
3,337 ratings3,337 reviews
  1. 5 stars78% (2,600)
  2. 4 stars15% (488)
  3. 3 stars4% (141)
  4. 2 stars1% (43)
  5. 1 star2% (65)
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Showing 721-730 of 3,337 reviews
Feb 17, 2026
Reviewer name: Jerry
5 out of 5 stars
5 out of 5 stars review

Samsung keeps making the best TV's

[This review was collected as part of a promotion.] Samsung makes the best TV's. I have owned them for over 10 years and have loved them. They offer the best connectivity, easy to set up, and operate. They have amazing color that is adaptive to the light available in the rooms. It is an amazing product.

Review from Samsung US
Helpful?1Y0A5D9ENOZG20182819134
Mar 19, 2026
Reviewer name: Yogi
4 out of 5 stars
4 out of 5 stars review

Awesome picture for movie night

[This review was collected as part of a promotion.] Where can I start the quality is fornomal. With high quality surround there no need to go to movies any more. The change in out screens is smooth and the internal interface reactions to colors adjustments is excellent.. a perfect product it is

Review from Samsung US
Helpful?1Y0A5D9ENOZG20182819134
Mar 29, 2026
Reviewer name: BradW
1 out of 5 stars
1 out of 5 stars review

What the heck did they do to the interface?!

We replaced our 2018ish Samsung tv with this after an accident broke the old one. As a tv, it’s great. The screen is vibrant and nice! But the interface and lag is absolutely unacceptable. They got rid of the old system that was seamless, easy to use for anyone and looked great. Now they’ve replaced it with a jumbled mess that take several seconds to load every screen. It looks terrible and EVERYTHING now has ads, even when the internet isn’t connected. I’m an IT guy and it took me a LONG time to figure out the new setup. Especially changing inputs. Instead of just pushing a button like the old tv, you now have to do 3-5 confusing steps to change it. It’s supposed to use “ai” to change inputs but it NEVER works. This tv was a huge disappointment and we’re looking to replace it with the old version because it’s so bad.

Review from Samsung US
Helpful?1Y0A5D9ENOZG20182819134
reply from Samsung Specialist

BradW, We appreciate your feedback regarding your TV’s performance. If you're experiencing freezing or lag in general response time, please try the following steps: 1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now 2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care 3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system. If you're still noticing performance snags after these steps, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also connect with a LiveChat agent via the ‘Support’ link on our website. ~ Samsung Specialist

Jan 5, 2026
Reviewer name: OhNo
4 out of 5 stars
4 out of 5 stars review

Black Screen

There are times when I turn on the TV and the screen is black. I google as to how to fix the issue. Unplug and wait for about 30 seconds, plug it back in, and it should turn on. This has been the biggest issue. Also, from time to time, I get the spinning white circle which I assume it is buffering.

Review from Samsung US
Helpful?1Y0A5D9ENOZG20182819134
Feb 17, 2026
Reviewer name: Ectofan
5 out of 5 stars
5 out of 5 stars review

Amazing TV for the price!

[This review was collected as part of a promotion.] Had to purchase a new TV for our living room and came across this tv. When looking at a lot of other brands. The picture quality and features built in were perfect for the use I need for it. And when it came to the price there wasn't a better tv out there. Im so glad was able to find this one

Review from Samsung US
Helpful?1Y0A5D9ENOZG20182819134
Mar 23, 2026
Reviewer name: SAB1
5 out of 5 stars
5 out of 5 stars review

Great Smart TV

[This review was collected as part of a promotion.] Great Smart TV that fit our space perfectly. The only thing I wish was a little easier to navigate is the remote control with all the apps. If you hit the wrong button, you have to go back a bunch of menus to get back to where you were.

Review from Samsung US
Helpful?1Y0A5D9ENOZG20182819134
Feb 9, 2026
Reviewer name: Daniel
5 out of 5 stars
5 out of 5 stars review

I love it

[This review was collected as part of a promotion.] This TV is super. The samsun ecocystem when integrated with other devices including the cell phone is a brutality. the quality of image very good and good image blacks. the AI is very practical. the brightness on the screen super. Accuracy super. Great resolution. excellent contrast. excellent vibrancy excellent too.

Review from Samsung US
Helpful?1Y0A5D9ENOZG20182819134
Mar 23, 2026
Reviewer name: Aleks
5 out of 5 stars
5 out of 5 stars review

Great 4K TV

[This review was collected as part of a promotion.] This television is one of my all time favorites! I cant believe the colors and how bright everything looks, the 4K really just makes it feel like the picture will jump out or you can literally jump in whatever you are watching. The size to me is perfect its not too big a size higher I feel would be too mich like a movie theater experience lol overall the sound is great Im usually not a big fan of the sound any tv comes with no matter the brand I have always needed to get additional surround system and also because I am a little hard of hearing but the volume on this TV os pretty fenomenal I literally added the soundbar just because Im used to it and obviously the subwoofer makes a difference but I wouldnt have mind just with the TVs sound. Samsung is a great brand and is doing amazing with their products. A brand I truly trust and that I know will last me many years to come. Thank you Samsung!

Review from Samsung US
Helpful?1Y0A5D9ENOZG20182819134
Feb 17, 2026
Reviewer name: John Loki
4 out of 5 stars
4 out of 5 stars review

Great entry tv for it price point.

[This review was collected as part of a promotion.] I love this tv, it has great contrast, black levels, great brightness and its picture is clear from all viewing angles. Its interface can be slow at times. Displays at 2160p 60hz with game mode enabled there is not any jitter.

Review from Samsung US
Helpful?1Y0A5D9ENOZG20182819134
Apr 20, 2026
Reviewer name: Sugata
5 out of 5 stars
5 out of 5 stars review

Amazing TV fir gaming

[This review was collected as part of a promotion.] This TV is amazing, it has tones of apps yo fit your needs. It has a game mod that optimizes your your game automatically adjusting the color and brightness to make your games look great. AI interface integration is were you want it, you can use your voice to change channel inputs, volumes and the power. The pictures quality provides clear contrast and resolution.

Review from Samsung US
Helpful?1Y0A5D9ENOZG20182819134