Hi, Thank you for your review, and we’re sorry to hear about the challenges you’ve faced. We completely understand how frustrating this situation must be for you. If you need further support or have any questions in the meantime, please don’t hesitate to reach out to us at support@wpowereq.com or 1-855-944-3571. We're here to help. Thanks, Sydney, Westinghouse

Hello, thank you for your feedback! We are happy to hear you have purchased from us. You should have no issue maneuvering through the snow! We hope you enjoy your experience with your generator. If there is anything we can do for you, please contact us at 1-855-944-3571 or support@wpowereq.com. Thank you, Cam - Westinghouse

Hello, thank you for your initial review! We look forward to hearing your thoughts once you have had a chance to fully utilize the iGen11000DFc! If there is anything we can do to help, please let us know at 1-855-944-3571 or support@wpowereq.com. Thanks, Cam - Westinghouse