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Customer reviews for HP OfficeJet Pro 9128 Wireless All-in-One Inkjet Printer, 6 Months Instant Ink for
HP OfficeJet Pro 9128 Wireless All-in-One Inkjet Printer, 6 Months Instant Ink
4.3 out of 5 stars
stars
245 ratings155 reviews
  1. 5 stars65% (160)
  2. 4 stars16% (39)
  3. 3 stars7% (17)
  4. 2 stars4% (11)
  5. 1 star7% (18)
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Showing 1-10 of 155 reviews
Sep 7, 2026
Reviewer name: Uwe
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very capable, fast, and high-quality printer

While setup could be a tad easier, the printer itself delivers high-quality prints, including pictures (when using specialty photo paper). While HP Instant Ink might be beneficial for some, there is no requirement to sign up for this service if you don't want to. Truly appreciate the duplex feeder that makes scanning, copying, and faxing two-sided documents so very easy!

Review from hp.com
Helpful?3KOI4BVSBQFA20078511926
Sep 5, 2026
Reviewer name: KS
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

9125 Printer Purchase

I did quite a bit of research before deciding on this model, and we’re happy with the purchase. Delivery of the printer was timely and the easy set up took only a few minutes. This model is a bit smaller than our previous HP printer and fits perfectly on our desk. The paper feeds seamlessly and printing is quick and accurate. We’ve been amazed at how user-friendly this printer is and with the high quality copies we get every time. We’re hoping we get a lot of use out of this model.

Review from hp.com
Helpful?3KOI4BVSBQFA20078511926
Sep 5, 2026
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Terry Montang

I have always used HP printers, but before I got this one, I went with a different kind and ended up taking it back and got another new one, but not an HP again. We had it for about 3 weeks and again took it back as well. Now we are back with HP and are very happy with it.

Review from hp.com
Helpful?3KOI4BVSBQFA20078511926
Sep 8, 2026
Reviewer name: WD Inc
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great printer

I've owned HP printers for over 25 years. They always perform like they should. Each upgrade with the improvements with technology has been spot on. Repeat customer and will continue to be one. With the instant ink subscription it makes the cost of printing to a minimum.

Review from hp.com
Helpful?3KOI4BVSBQFA20078511926
Sep 4, 2026
Reviewer name: Elena
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent All-in-one Printer

I recently purchased this new printer to upgrade my home office setup, and it has completely exceeded my expectations. If you are looking for a reliable machine this one handles both everyday documents and high-quality prints without a hitch, this is the one to get.

Review from hp.com
Helpful?3KOI4BVSBQFA20078511926
Sep 6, 2026
Reviewer name: LARC
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Works well!

I purchased this printer to replace my 12+ year old Brother all-in-one. It's larger than I would have liked for my small New York City apartment, however it works well! It is a bit on the louder side when printing, but not horrible. Setup took longer than necessary as it was not wanting to connect on the wifi which was very frustrating until I figured out that I needed to install and use the HP Smart app. Overall, I am happy with my purchase.

Review from hp.com
Helpful?3KOI4BVSBQFA20078511926
Sep 6, 2026
Reviewer name: Red
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Performance is Good

I haven’t used this printer much yet, but the print quality is very good. A few things that I feel could be better are 1) could print quieter 2) I wish the screen was easier to read… maybe larger or brighter and 3) I wish you didn’t have to change paper size on printer when you’ve already changed settings in pc.

Review from hp.com
Helpful?3KOI4BVSBQFA20078511926
Sep 7, 2026
Reviewer name: Sandyj5k
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Big improvement the previous model.

I like the quality of the print and the speed. It replaces the 8150 which is still working well but I Got tired of struggling to replace the paper tray after filling with paper. The 9120 is easier and fits properly. I’m keeping the 8150 which is still great. A friend has her eye on it.

Review from hp.com
Helpful?3KOI4BVSBQFA20078511926
Sep 4, 2026
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Using up ink inconsistently

I have used HP Printers for years. This new printer is very noisy and ALL of my ink cartridges needed to be replaced at the same time (already) and I've only had the printer for two months. My printing has not changed. I do not use that much colored ink and I have NEVER had all of the ink cartridges run out of ink simultaneously.

Review from hp.com
Helpful?3KOI4BVSBQFA20078511926
Sep 8, 2026
Reviewer name: Help
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Weak Wi-Fi and Type of paper message always appear.

The printer always indicates the wi-fi signal is weak; the printer is connected to the hard drive. An error message on the desktop indicates a problem with my "print" request. On the printer screen, the paper change message appears without the paper being changed. I was unable to speak to a person for help . These issues are very annoying.

Review from hp.com
Helpful?3KOI4BVSBQFA20078511926