I was very skeptical purchasing a hot tub from Sam's club, and cautiously optomistic purchasing a plug and play. The hot tub was delivered much sooner than expected, which meant having to scramble to find help to move the hot tub from the driveway to the patio - not a problem. The hot tub was well packaged and not damaged. Had to take the panel off to get the cord, but set up in general was very easy. Fill, add chemicals (not included), wait a couple days to heat, and enjoy! Easy. We never stay in the hot tub for longer than 15-20 minutes, so plug and play is perfect!!

We just love it. Easy enough to get in place with help (3 people). I felt like it took a long time to heat up, however we were very excited and it was 12 degrees out, sooo. Holds heat very well, jets are nice and not over powering, placed well for relaxation. We use it daily. Its perfect after a long day, its the best unwinder, stress just melts away. I love it, best year end investment for relaxing.

Received the LS350 hot tub a few days earlier than expected. I live in an area that we needed to have water brought in the temperature was 55*F so it took approximately 18hrs to heat up to 102* once reaching temperature desired my wife and i got in and I’ll tell you what an enjoyable evening we had. We use bacquacil for our hot tub no harsh smell or everyday trying to balance water chemistry’s we’ve had it now for 3 weeks . We live in northeast Ohio so for the winter we placed it in the garage and I’m sure it helped maintaining the temp because of the inclement weather .we both absolutely love it. This winter will be milder because of this hot tub.

I bought this as a retirement gift for myself and my husband to enjoy, I knew I had gotten the perfect gift for myself when one evening my husband and I were relaxing in our Spa and he says “ This is the life” and he sure is right!!!

This is just what we wanted. Looks nice and has the waterfall and led light, all for a decent price.

We really enjoy it so far. The only thing that kinda sucked was there were two little dents in it but not enough to send it back.

We finally got our gazebo up and I took my first hot tub last night. It’s great heats up perfectly and keeps its heat.

great , love it, just the right size

This purchase didn’t disappoint. It was just as described and was delivered when expected.

I’m happy with the tub but kinda duped in the description of “Jets”. There are only 3 Jets and the rest are just ports. Had it been all real Jets And more than just 1 Light in Hot Tub I would have said 5 Stars.