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Customer reviews for Backyard Discovery 4-6 Person Cedar Outdoor Cube Sauna with Electric Heater & Glass Door for
Backyard Discovery 4-6 Person Cedar Outdoor Cube Sauna with Electric Heater & Glass Door
4.7 out of 5 stars
stars
47 ratings47 reviews
  1. 5 stars83% (39)
  2. 4 stars13% (6)
  3. 3 stars0% (0)
  4. 2 stars0% (0)
  5. 1 star4% (2)

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Showing 31-40 of 47 reviews
Feb 21, 2026
Reviewer name: BoopEW
5 out of 5 stars
5 out of 5 stars review

Aesthetically STUNNING!!!

What impressed me most about the Lennon sauna is how well everything works together. From the structural components to the heating system, it’s clearly engineered as a complete system. The smart control panel is intuitive, and the ability to adjust temperature and lighting easily adds convenience. The steel roof and durable materials make it feel built to last for years. It’s spacious, comfortable, and aesthetically stunning. This is a five-star product in every sense.

Review from backyarddiscovery.com
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Mar 22, 2026
Reviewer name: Colem1017
5 out of 5 stars
5 out of 5 stars review

Good Looking

I’ll be honest, I wanted something that felt solid—not one of those flimsy kits—and the Lennon 2–4 Person Sauna delivered. The thick cedar construction makes it feel really sturdy, like it’s built to last, not something I’ll be replacing in a couple years. Once it heats up, it holds temp well and just feels like a quality setup. It also looks sharp. The modern, clean design and glass front give it a high-end feel without being over the top. It fits perfectly in the backyard and doesn’t look cheap at all. Overall, no regrets—solid build, great look, and does exactly what I wanted.

Review from backyarddiscovery.com
Helpful?4A46OBNCWYFT20033507784
Jun 12, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Horrible experience

I paid to have it assembled and it's got multiple defects, gaps and the installer is very shady and doesn't respond to text as he's not finished the job. It also took 2-3 weeks sitting in boxes getting weathered but it was covered by me. I called Sam's Club several times which they contacted Backyard Sauna which put a little pressure on the installer and he came out. He gives you a date and time and never shows. His excuse was he had another job. Terrible experience and poor customer service.

Helpful?4A46OBNCWYFT20033507784
reply from BYDSales

We’re sorry to hear that. Kindly send us additional information through our email address so we can further assist you with your concern. (customerserv@backyarddiscovery.com)

Apr 29, 2026
Reviewer name: EriqZ
5 out of 5 stars
5 out of 5 stars review

Amazing Sauna

Such a great sauna. The ability to turn on by app and fast heat up time are great features. A straightforward build - the instructions and app make it really easy to follow. It took me one full day with a friend. The wood is great quality and holds the heat really well. Highly recommend!

Review from backyarddiscovery.com
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Apr 12, 2026
Reviewer name: MT 406
5 out of 5 stars
5 out of 5 stars review

Great product and great support

If you read the other reviews, then you will see and hear that this a great product. From purchasing, shipping, receiving, and instructions were great. Building it was great, you just have to make sure you read and look at the instructions. There are only 3 things that I say could be better. 1) The 120v light outlet should be incorporated into the control box. I feel this is an oversight here. 2) There should be a locking mechanism for the door and not just magnets to hold the door closed. This is fine in low wind locations or for people that do not have little kids. I think this is an oversight as well. 3) There needs to be a pan for water collection under the heater. When we first used it, I sat on the lower seat and found the hot water splashes on your feet. Yes it was hot!

Review from backyarddiscovery.com
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May 7, 2026
Reviewer name: Chet
1 out of 5 stars
1 out of 5 stars review

Abysmal assembly scheduling.

I cannot properly review the sauna itself because I have been unable to get it installed despite paying for installation service through Sam's Club. The sauna was delivered and left sitting in my driveway, but nobody contacted me to schedule installation. I spent over an hour on the phone being bounced between Sam's Club, Angi, and Backyard Discovery trying to determine who was actually responsible for the install. Eventually I was told that Backyard Discovery assigned the job to a third-party vendor, but nobody could provide me with an installation date or direct scheduling information. Meanwhile, the large crate is still sitting in my driveway creating HOA concerns because it cannot remain there indefinitely. At this point my frustration is not with the sauna product itself, but with the complete lack of coordination and communication regarding the paid installation service. If you purchase this product with installation included, be prepared for possible delays and difficulty getting clear answers on scheduling.

Helpful?4A46OBNCWYFT20033507784
reply from BYDSales

We apologize for the inconvenience. This is not the experience we want for you. Could you please provide your order details so we can look into this for you? You may also send us an email at customerserv@backyarddiscovery.com

Apr 28, 2026
Reviewer name: Miles
5 out of 5 stars
5 out of 5 stars review

Very Happy!

I spent a lot of time shopping for a sauna when we were ready. Came across backyard discovery in my search and initially was skeptical, because there are a lot of companies that are "faceless" and once you buy the thing, you'll never get support again. I reached out and was pleasantly surprised to find people immediately available to help me, and also to find that this is a company that has been around a long time. Pulled the trigger on a REALLY well priced sauna. Showed up fast. I took my time building it, and everything went together super well. Especially happy with the included metal roof to protect the top from the elements. Heater is very nice, heats the sauna to 150 in like 15 mins right now. I oiled the entire thing on the exterior with paraffin oil, and did the benches too. We've been in it every night since I finished building it and we're very happy with the purchase, and with Backyard Discovery's service thus far.

Review from backyarddiscovery.com
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Aug 28, 2026
Reviewer name: Eradan
5 out of 5 stars
5 out of 5 stars review

Great kit, Great product, LOVE IT.

So fa, it's great. Support is absolutely stellar, i had to contact due to a missing part and the part was here in 2 days ...

Review from backyarddiscovery.com
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Apr 17, 2026
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Amazing

Virtual 3D instructions are the best thing ever invented !!!! Super easy to follow. Love the fact that it highlights all holes and small details so it makes installing easy

Review from BILT
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Feb 23, 2026
Reviewer name: Ap24
5 out of 5 stars
5 out of 5 stars review

Great Quality

This 4-6 person Lennon sauna is amazing! This is the second item I have purchased from Backyard Discovery, and both items have exceeded our expectations. It looks great from the outside and is super spacious and comfortable on the inside. This sauna has some nice features to point out: adjustable  lighting on the inside, heats very quickly-which you can warm at any time with the bluetooth feature. The quality of the wood is very durable and thick. I would give it a ten out of ten. Upon arrival it came with very clear easy to follow directions. We also decided to stain the cedar to match our house, which is a really nice option with the quality of the cedar. The customer service was impeccable. They are available to help with any questions you may have. I highly recommend this sauna!

Review from backyarddiscovery.com
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