Bait n switch. In the store the chairs have cupholders that hide. Received fixed cupholders instead. Nightmare with customer service ensued. Then after we reached a settlement another problem arose. I had read reviews where people have problems with the hardware. I figured out what the problem is and how to avoid it!! The chairs are put together with stainless steel bolts and rectangular nuts. Some of the nuts are NOT threaded! If you don’t test all of the nuts before using them you could find yourself in a bad situation… I contacted Keter to tell them about their lack of quality control (as they could easily check the 8 nuts before sending the chairs out. They are too cheap to send extras, too cheap to check them… And then have no problem giving you a very very hard time to get a replacement NUT (including trying to blame you for not following directions!!!) But no, their unthreaded nuts are the problem and its very doubtful this defect made it to the owners attention. I Tried, but they have such a blame the customer attitude on the front end its very unlikely this reported discovery made it to the top! Too bad the head doesn’t know how the tail treats customers for their own defects! The chairs are made from molded components (halves that were pre-snapped together, but were not always snapped together fully, or would not stay snapped together. Another Quality issue and no remedy. Just cheapens the look a little.). Keter also refused to swap out the arms for the correct ones, they blamed Sams for the bait n switch.

I was reading the other lower star reviews about assembly and was worried about the bolt comments...if you properly seat the square nut there are zero problems screwing the bolts in! ZERO! Assembly is incredibly easy!!! I saw the comment that they were cheap plastic...no they are not! Max weight is 350lbs on box, I'm 260 and it's solid!!! These are defintely worth the price, I saw similar for sale at 225.00!!!

I ordered two chairs, they arrived today some damage to boxes. One chair has some scuffs no big deal. The one big issue is there are 10 square nuts and they were not in the plastic sealed bag that the screws came. The nuts were all loose all over in each box. I was short 1 nut so I went out front to see if it possibly fell out of the box when delivered and sure enough it was in the grass by front porch. Kinda strange they have an unopened empty sealed bag that should have had the nuts in them.

Absolutely LOVE these chairs. We bought 6 over 2yrs ago and they have held up great. They accommodate larger people and are super comfortable. They are kept outside all year long and have not faded,cracked or warped at all. They have constant use from teenage boys around a firepit and are very easy to clean. Would highly recommend these as a solid investment!

Chairs seem to be solid. But we ordered online and the next week, they were in the local Sam's for $20 less. Neither the local club nor the online order desk would price match. They said we would have to completely disassemble, repackage, bring them into the club, get a refund and then re-purchase at the club. They have our electronic receipt, etc., so it is incomprehensible that they cannot just do this without a waste of time.

The materials appear to be well-made, but the holes and the machining for the screws to go in is very poor. One of the screws ended up not being able to go in and then got stripped, and then I couldn't back it out. When I gave up and decided to return it, it doesn't fit in my car and I can't break it down so I just threw it in the front of my house and hopes that somebody picks it up. I absolutely hate this chair.

I was a little apprehensive about this from the negative assembly reviews, but I am pleased with the product. Getting the backing nuts to line up perfectly with the holes is critical for the proper assembly. I could see how someone could cross- thread the screws if not careful. You can use a slightly narrower Philips head screwdriver to line up the backing nuts through the screw holes, and then the threads align properly.

A picture on this websites dropdown shows this chair folded in half for storage....They DO NOT FOLD!!! Happy with the chair but unless someone reads all the questions previously asked (which I did not do) it is deceiving to a buyer. The fact that it showed this chair folded was one of the reasons I chose it. Sam's needs to remove that picture from their website.

I purchased 4 of Keter Everest chairs, the chairs are great, very strong and put together with all stainless steel fittings. Very simple to put together, it takes about 15 minutes per chair. These chairs are rated for 350 pounds. These chairs will last a long time for sure. Thank You for a great quality product.

I was concerned about the poor reviews based off assembly issues, but I had no issues at all. If you make sure and seat the nuts properly, the bolts amazingly lined up and went in easily, go figure! Who knows if people got bad hardware, or if they just shouldn’t be trusted with simple tasks… Bottom line, if you can use a screw driver and follow simple instructions, you shouldn’t have any trouble. I would buy again.