I bought this in March 2026. I had a problem with shipping, and Backyard Discovery's customer service was outstanding. No matter what problem you might have their customer service will help without question. The Wifi doesn't work however it's not a deal breaker for me. The heater has been very good and heat up quickly. The kit looks daunting, (come's in 8 boxes) but the directions easy to follow. I highly recommend this product.

We have had our sauna assembled since March 27th and haven't missed a day using it since. I wake up first looking forward to my morning coffee and then getting into our sauna for a good sweat before bed. A cold shower following is as close as we can get to a cold plunge for now. Sleep has improved for both of us. Getting toxins out provides so many health benefits! It's also very esthetically pleasing to the eye and adds much to our outdoor vibe. Now our son, several neighbors and friends want one too!

My wife and I have thoroughly enjoyed this sauna. It provides good health benefits but has also given us quality time together while visiting. We have had it for about two and a half months. Everything is working well. The value for the money is outstanding. Thank you Backyard Discovery!

We are so impressed by this sauna and thankful we bought it! It was not very complicated to put together, was sent with all the pieces and works so well! Our panel was malfunctioning at first, but they sent us a new one quickly and now it works great. It fits four very comfortably, so our friends are loving it too

We installed the Backyard Discovery Paxton 4-Person Sauna this winter, and living in the Midwest, it has been one of the best additions to our home. When the temperatures drop and the snow starts piling up, stepping into the warmth of this sauna feels like pure luxury. What I love most is how it brings a bit of Finnish culture into our backyard. The ritual of heating up the sauna, sitting in the deep, dry heat, and then stepping outside into the cold air feels both invigorating and grounding—exactly the way sauna was meant to be experienced. There’s something incredibly satisfying about going from a 180° sauna into crisp Midwestern winter air. The Paxton sauna is the perfect size for our family or a small group of friends. Four adults can sit comfortably, and the layout makes it easy to relax without feeling cramped. The wood interior gives it that authentic sauna feel and smell, which really adds to the experience. It also holds heat impressively well—even on the coldest Midwest days. Once it’s warmed up, the temperature stays consistent and creates that deep, enveloping heat that sauna lovers appreciate. Assembly took some time, but the instructions were clear and the quality of the materials was solid. Once it was up and running, it quickly became part of our winter routine. If you live somewhere with real winters and appreciate the Finnish tradition of sauna culture, the Backyard Discovery Paxton sauna is absolutely worth it. It turns even the coldest days into something to look forward to.

We love our Outdoor Barrel Sauna! The delivery was easy, the installation was a process but it had clear instructions and was fun to build, and the finished sauna looks great. Since installing it, we have used it just about every day and absolutely love it, it's made us intentionally disconnect from electronics and have a dedicated time and space to connect.

I do love the sauna! It looks amazing and was easy to assemble. My only issue is that the wifi will not connect even though th sauna is 10 feet from my router. The Bluetooth won’t stay connected either. The heater gets to target quickly and i am happy with this. My only issue is the connection issues with BT and wifi.

I bought on New years eve and had it installed immediately. I love the size. If I was able to get the app to connect to my sauna I would give this 5 Stars. My husband and I use it multiple times a week the only thing is not being able to use the app. Delivery was excellent and the BYD team has contacted me throughout my journey honestly one of my best gifts to myself.

I just got our sauna together last weekend and am very happy with it. The materials are very good quality and the finish is very nice. There is plenty of room inside and it heats up quickly. My family is really enjoying it so far. My only complaints were the directions could have been more precise. I feel like I had to do a few steps over because the directions were missing key points. The only other thing I am not happy about is the wi-fi and bluetooth connectivity is not working for me. I get it connectedand then lose it every time. I wish it was just knobs instaed of electronics to work it because these things can get annoying quickly. Other than this I would recommend this sauna to anyone looking for an awsome build.

Overall a good sauna. The only caveats are the wifi/Bluetooth module is inside a farday cage metal box on the outside of the unit. Couldn't get it to work at all more than 5ft away from it. And the LED light, you can't hardwire to the main board even though it has an option for light terminals. You need to install an outlet next to it to use the light. This is an extreme annoyance and overlooked completely by the engineering team. Seems rushed to market in a way.