Hi Saintphoenix, It’s great to hear your refrigerator continues to be a reliable part of your kitchen. Keeping door openings brief, allowing food to cool before storing, and arranging items to allow proper circulation all support smooth, consistent operation and help keep the freezer area clear. Please check the link below and select the embedded content to learn more: https://www.samsung.com/us/support/troubleshoot/TSG10007222/ If you need further assistance, feel free to contact us through any of the support options below: 1. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us 2. X: https://x.com/messages/compose?recipient%20id=18768513 3. Facebook Messenger: https://m.me/samsungsupport 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Kindly provide this reference number (1152460637) when you reach out so our team can retrieve your information. We appreciate the opportunity to review your experience. Geraldine Samsung Care

Hi Sams, Thanks for sharing your observations, and it’s good to hear the cooling performance and freezer meet your expectations. Feedback like this gives us helpful insight as we continue refining materials and finishes across our lineup. If you’d like to share more thoughts or connect with us anytime, you’re always welcome through these channels: 1. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us 2. X: https://x.com/messages/compose?recipient%20id=18768513 3. Facebook Messenger: https://m.me/samsungsupport 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Kindly provide this reference number (1152459091) when you reach out so our team can retrieve your information. We appreciate hearing from you, and Samsung truly values your business. Geraldine Samsung Care