Hi, Thanks for sharing! It's a pleasure having you in the GE Profile family and we're thrilled to hear you're enjoying the Opal ice maker. All the best! -Sylvia@GEA

Hi there, We're so glad to hear that your ice maker is working well and how happy you are with it! This ice maker is sure to provide quality ice for many years. Thanks for being part of the GE appliances family. Mike@GEA

Hello, We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that you're having difficulty operating the ice maker and we're happy to help. To make the ice, please refer to the instruction listed at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35274 You can also take a look at the owner's manual linked below: https://products-salsify.geappliances.com/image/upload/s--vpSI0o20--/u5o4kqhjotec0ttsmfxf.pdf?_ga=2.71693143.515054043.1699884283-1734451522.1686318769 We hope this helps, and if you need additional assistance, please reach out. -Charlie@GEAppliances

We're happy to hear how much you like the appearance and quality of this product. We're certainly excited to hear about how much you are loving your Opal ice maker.