Hello, We appreciate you taking the time to contact us. We are glad you are loving your icemaker but are sorry about the noise. We were able to find in the use and care manual on page 13 that one of the normal sounds you may hear is when the opal is in need of defrosting it may squeak as the ice starts to build up around the mechanisms. The defrost cycle is automatic and may take up to 30-45 min. During this time, the front button wont respond. More frequent squeaking usually requires white vinegar cleaning to remove internal mineral scale build up. You can find that information and more here-https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000464-6_LoRes.pdf&_ga=2.202766354.203856797.1670251132-127669505.1668533465 If you are needing to get support for your Opal Ice Maker call 866-907-6718. We hope this helps! If you need anything else in the future please let us know. Take care. Dianna@GEA

Oh no! We're so very sorry to hear that your new Opal isn't operating as expected. This is certainly not the experience we want for you. We want to help! Please refer to the chart below for some helpful troubleshooting tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35289 If none of this seems to resolve the issue, please contact Opal Support by visiting here https://www.geappliances.com/ge/service-and-support/service.htm?_ga=2.1304305.178143535.1695647543-595418822.1684865737#opal-support or by calling 1-866-907-6718. Please let us know if there is anything else we can assist with. - Tierra@GEAppliances