Hello, Unexpected noises can be concerning, especially when they’re coming from an appliance that you just purchased, and this is not something we want or expect from our products and we encourage you to reach out directly to the Opal support team so that we can get this resolved for you. They can be reached by phone at 1-866-907-6718, Monday-Friday 8a-8p EST, or you can fill out the form at the site linked below and someone will reach out to you. https://onpoint-warranty-opal.kustomer.help/contact/ge-opal-support-request-BJSXXYkKc We truly appreciate you taking the time to leave us your feedback and please feel free to reach out with anything you may need. Best regards. -MichaelB@GEA

Hi! We're glad to know that you your opal is working well for you. Thank you for taking the time to post this review. We're pretty fond of this unit as well. Especially since you'll never run out, thanks to a large capacity ice maker that makes one pound of fresh ice per hour and holds up to 48 ounces at a time! We appreciate you sharing. Enjoy! - Tierra@GEA

Hi there - Congratulations on the new addition to your kitchen! We're delighted to see you are enjoying how quickly this Opal makes ice, along with the sound level. We strive to provide the best for our consumers and appreciate your feedback. We are sure you will love this ice maker for many years. Thank you for choosing GE Appliances. Have a great day. -Shayla@GEA