Thank you for reaching out to us! At GEA, we strive to deliver the highest quality products that meet every need of our consumers; however, we understand that there is also room for improvement. This said, we would like to apologize for any inconvenience this noise has caused. Please know that we will be happy to share this feedback with our product team. Throughout operation, there are many sounds you may hear coming from your ice maker. These sounds are normal and may consist of buzzing, rattling, squeaking, and more. Specifically, when the Opal is defrosting, it may start to squeak as ice starts to build up around the mechanisms. The defrost cycle is automatic and may take 10 to 45 minutes. For more information on this, please refer to this article found on our website: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276 We hope this helps, and if you need any additional assistance, please know that you can always reach out to us. Best regards – Matthew@GEA

Hello. It is nice that your icemaker machine is keeping you and your family in well needed ice especially as the weather gets hotter. Enjoy your ice machine and be heathy. Geoff@GEA