Hello, We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your ice maker leaks and we're happy to help. We recommend referring to the troubleshooting steps at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17641#:~:text=If%20water%20is%20leaking%20from,standpipe%20to%20not%20be%20aligned. If the Opal ice maker does not keep ice frozen in the ice bin, please refer to the link for some helpful tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=39602 If the tips provided above do not resolve the issue, we suggest that you contact our Opal Support team for assistance. You can contact Opal Support at myopalservice.com or call 1-866-907-6718. Please feel free to reach out with any other questions or concerns you may have. -Charlie@GEAppliances

Hello, We're sorry to hear that your ice maker stopped making ice. We are happy to provide some guidance. If your Opal Ice Maker is not making ice, it may be about to start the ice-making process. If that's the case, the Ice Maker will visually indicate what mode it is in. Please refer to the article below for troubleshooting steps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=39628#:~:text=Allow%20the%20unit%20some%20time,and%20will%20not%20produce%20ice. If you are still having issues we recommend that you reach out to Opal Support at myopalservice.com, or you can also contact 1-866-907-6718, Mon-Fri from 8 am-8 pm EST We hope you are able to get this resolved quickly. -Charlie@GEA