Greetings! We appreciate you for taking the time to provide feedback. We are so sorry to hear that your new Opal icemaker is experiencing issues with loud noises. This is in no way the consumer experience that we strive for, and we recommend taking advantage of your manufacturer's warranty. You can view your warranty details on page 17 of the Owner's Manual at the link below. https://products-salsify.geappliances.com/image/upload/s--FL8S6Buf--/hiwkzqmasze8ixxgh5tp.pdf?_ga=2.65471405.266241008.1685975378-2082806389.1677780257 Thank you for choosing GE Appliances for your home. We are confident that our warranty team will get your icemaker back up and running as quickly as possible. - Adrian@GEA

Hi Mltn - Thanks for contacting us and sharing your feedback. It sounds like you need help with your Opal Ice Maker. For Opal Ice Maker product support, please contact myopalservice.com, or if you prefer, you can call 1-866-907-6718. Their hours are 8a-8p, Mon-Fri ( EST). - Sharon@GEA

Hi there, Thanks for taking the time to leave a review on your Opal. Sorry to hear about the original having issues and that your new unit is making noises. If you've got concerns about the sounds you're hearing, this article can help to clear things up: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276&_ga=2.208341138.1621076406.1657639873-1391095742.1657639873 If you have other questions or concerns, know that you're always free to reach out and let us know. Best wishes, Michael@GEA

Hi Dre14, we couldn't be happier that you're loving your ice maker! Welcome to the GEA family. - Guy@GEA