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Customer reviews for GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank for
GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank
4.4 out of 5 stars
stars
5,793 ratings5,790 reviews
  1. 5 stars74% (4,278)
  2. 4 stars13% (729)
  3. 3 stars4% (233)
  4. 2 stars3% (173)
  5. 1 star7% (380)

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Showing 2,041-2,050 of 5,790 reviews
Aug 14, 2023
Reviewer name: Ellering
5 out of 5 stars
5 out of 5 stars review

Awesome machine

Great machine! Have bought a few over the years... we use it a lot and I mean a lot.. this thing is fantastic. We find it works for a solid use for about 2 years and it's around the clock with a household of 4. This is awesome and nice for parties.

Review from geappliances.com
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Mar 27, 2024
Reviewer name: Leaf Woman
5 out of 5 stars
5 out of 5 stars review

Fantastic workhorse!

Love, love, love this little ice machine! It is a workhorse and produces ice quickly and efficiently. We use this in the breakout room next to our conference center and everyone loves the 'Sonic' type ice it produces. Highly recommend this machine.

Review from geappliances.com
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Dec 9, 2020
Reviewer name: Bones808
4 out of 5 stars
4 out of 5 stars review

Excellent Icemaker!

Great appliance...doesn't require a lot of space and remarkably quiet considering this has a compressor. Minor hiccup with creating schedule (you have to set the timezone).

Review from geappliances.com
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Jan 10, 2021
Reviewer name: Ice10
5 out of 5 stars
5 out of 5 stars review

Ice Heaven

My husband got me this gift for Christmas and i installed it the very next day. Easy setup and pure ice heaven. The ice is chewable and no need for me to make my daily trips to get ice before i got home.

Review from geappliances.com
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Mar 8, 2023
Reviewer name: Jess764
5 out of 5 stars
5 out of 5 stars review

Nugget Ice is awesome!

The icemaker is very quick to make ice. It does make a slight hum sound as it's making ice. The online app. Is available to make ice certain days/times you like. I highly recommend!

Review from geappliances.com
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Apr 14, 2025
Reviewer name: Jenpost1
4 out of 5 stars
4 out of 5 stars review

Great ice maker! Perfect ice- improves my life

This is a fantastic ice maker! My daily life is better with this device in my life. I wish I had known about the intense maintenance involved before buying, but all in all a great product. The additional side tank is key.

Review from geappliances.com
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reply from GE_Appliances

Thank you for sharing your experience! We're happy to hear that your ice maker is making your daily life better. The LED display makes control easy and intuitive, while the built-in WiFi and voice control let you monitor and schedule fresh ice from the SmartHQ app or even with Alexa and Google. We're glad to hear the side tank is a hit too! Thank you again for choosing GE Profile for your home!

Dec 14, 2023
Reviewer name: Mandalee
5 out of 5 stars
5 out of 5 stars review

Awesome purchase

So far I have not had any problems! I could. Or be happier, the quality of the ice is perfect! I am very impressed with how quiet the machine is and how fast it makes ice.

Review from geappliances.com
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Mar 2, 2023
Reviewer name: Cocktail Ice
5 out of 5 stars
5 out of 5 stars review

Love the ice nuggets!!

Makes ice nuggets in under 20 minutes, love how if you leave the ice in the hopper and it starts to melt the same melted water is returned to the reservoir and resided to make more ice. 

Review from geappliances.com
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Apr 3, 2025
Reviewer name: Emily85
1 out of 5 stars
1 out of 5 stars review

Not worth the hassle

I have had this appliance less than thirty days, and it daily tells me to “add water”. The side tank is full, it pulls water into the machine but still does not produce ice.

Review from geappliances.com
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reply from GE_Appliances

We'd like to assist you with your Opal not making ice. A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.

Oct 23, 2022
Reviewer name: Omniscient mom
3 out of 5 stars
3 out of 5 stars review

Great appliance

This is an awesome appliance when it works... Constant WiFi connection issues. Now it won't power on. Not sure what is going in... When it worked... It was great. Made ice quickly and it was amazing.

Review from geappliances.com
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reply from GE_APPLIANCES

Hello, we are sorry to hear that you are having issues powering on your machine and issues connecting to the WIFI. We understand that this can be frustrating. For help with getting your machine to power on you will want to contact our Opal Support Line at 1-866-907-6718 or online at myopalservice.com. For help with connectivity to your Opal machine you will want to reach out to our Support Team specialists. They are always happy to lend their expertise. You can reach them at 1-800-220-6899, Monday through Friday 9 a.m. – 11 p.m. ET, Saturday - Sunday 9 a.m. – 3 p.m. ET, or email connected@help.geappliances.com.We Hope this helps! Let us know if need anything else. - Dianna@GEA