L I bought this generator less than a month ago and it broke down within the first month installer keeps canceling my appointments to figure out what’s wrong.

4 years after Hurricane Ian it was time to replace a portable 5kw generator with a whole home generator. We will now be able to have the entire house on standby power should another major outage occur. Being familiar with the Generac company based in Wisconsin, this was the only generator considered.

This is our second Generac generator because, after 19 years with our first one, we wanted to upgrade to one with more current features/functions. Our first one was purchased in Sept. 2007. It gave us optimal, quality, and dependable service. It is still working today, in another household, with a family whom we gave it to. We look forward to and are confident that we will have the same level of quality service with our recent new upgraded generator!

I bought this a month ago and it’s still not working properly. It runs for 15 seconds and then shuts off. After five cycles of this it stops altogether. They are still trying to figure out the issue. I am happy to review again once it works properly.

Have had this generator for a year. Had to have a faulty emergency switch replaced (under warranty). I've put about 11 hours on it. It's able to power everything in my 2500 sq/ft house (A/C, Heat, oven, dryer) all appliances with no issues.

Just completed year two annual maintenance. Generator has activated reliably 5 times over the past two years and powered my home without any issues. Propane usage seems very efficient.

This is what we needed for complete peace of mind. Starts automatically (we don’t have to be home), notifies us of status, and let’s deal know if there are any issues so they can plan to service the unit (we don’t need to figure it out and call them). Keeps our life simple and worry free.

I purchased this one month ago and could not be happier. The installation went great. Generator runs like a clock every week for it’s week test.

Bought and installed in the last month , gives us piece of mind , as well as the ability to work from home without interruption.

Generator was installed and does not work. Installer is doing their part to troubleshoot. Extremely disappointed with the product, not the installer.