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Customer reviews for Serta Morning Slumber Medium Mattress Set for
Serta Morning Slumber Medium Mattress Set
4.6 out of 5 stars
stars
248 ratings226 reviews
  1. 5 stars75% (186)
  2. 4 stars14% (34)
  3. 3 stars7% (18)
  4. 2 stars2% (4)
  5. 1 star2% (6)
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Showing 1-10 of 226 reviews
Jun 19, 2026
Reviewer name: Sasha
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

New bed

Oh Em Geeeeeeee. Wasn't even really thinking of buying a new bed. Then I just passed by it in store and it was too good a price to not get! I have been sleeping in it for a week now and it is hands down the best sleep I have had in so long! It's more firm and doesn't let my body sink, it cradles all the curves.

Helpful?37M49TSNW5AB19950314556
Apr 27, 2026
Reviewer name: Jacquelyn
5 out of 5 stars
5 out of 5 stars review

I am so glad i purchased this mattress set! it is so comfortable! I've slept better the last few nights than I have in years. I stay cooler with this mattress too, which is awesome! i also bought two queen size mattress sets. My kids are in love with their sets as well. we havent had thrm long enough to know about longevity but I'm praying they last a long time.

Helpful?37M49TSNW5AB19950314556
May 31, 2026
Reviewer name: William
5 out of 5 stars
5 out of 5 stars review

the morning Slumber medium mattress appears to be of good quality, although it's listed as a medium and I believe it leans it self towards the firmer Edge of medium. I am very pleased with this purchase. I tried a different model mattress several months ago and after sleeping in that one for about a week and a half it was already sinking in the middle and of course I returned that one. yes I would buy this morning slumber mattress again. I hope this review helps you in your quest for a great night's sleep without breaking the bank. kind regards!

Helpful?37M49TSNW5AB19950314556
Apr 27, 2026
Reviewer name: Rick
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Kids room

Great mattress for price

Helpful?37M49TSNW5AB19950314556
Jul 20, 2026
Reviewer name: Trae H
5 out of 5 stars
5 out of 5 stars review

So far love it!!

I got this mattress just a few days ago and im in love. My old mattress was 16 years old and it was time for a much needed upgrade. So far im in love!!

Review from Serta
Helpful?37M49TSNW5AB19950314556
Aug 15, 2026
Reviewer name: Amy
5 out of 5 stars
5 out of 5 stars review

went from a high profile bed to this. my back was hurting every morning. we got this matress i was not impressed at the low profile at all but i b sleep like a baby. it was a good choice for the price. i feel like it was made for me.

Helpful?37M49TSNW5AB19950314556
Jun 28, 2026
Reviewer name: Shirley P
3 out of 5 stars
3 out of 5 stars review

Disappointef

The queen size is much smaller than the queen size I had before. There are approximately 2- inch spaces on each side between my bed rails. My previous queen size fit more snugly between the rails with only about a 1/4-1/2 inch gap between the mattress sides and rails.

Review from Serta
Helpful?37M49TSNW5AB19950314556
May 23, 2026
Reviewer name: Michael
1 out of 5 stars
1 out of 5 stars review

Hurts my back I must sleep on the beds edge .

I bought a serta queen mattress and it’s been a mess-since day one. Like a 300 pound person slept in the middle for years prior to me buying

Helpful?37M49TSNW5AB19950314556
reply from Serta Team

Hi there, thank you for taking the time to review your Serta Morning Slumber Medium Mattress. Your feedback is valuable to us. We are sorry to hear about your experience. If your mattress is sinking or sagging in the middle, it may have a manufacturing defect. If that is the case, we encourage you to reach out to your retailer to begin the warranty claim process. If approved, you may qualify for a replacement mattress, which should help give you the wonderful nights of sleep that you deserve. If you would like to share more with us, feel free to reach out to our team directly through the contact us page on our website with any questions, comments, or concerns.

Jun 1, 2026
Reviewer name: Donna
1 out of 5 stars
1 out of 5 stars review

I returned this mattress set after sleeping on it for 5 nights. I am 120 lbs. The bed was too firm. It had a top layer of about 2 inches of soft foam on top of something quite firm. It also felt like it was already sagging. But everyone is different. I'm just glad of Sam's Club return policy. But I will never buy a mattress from here again unless it's there's a great deal for kids' beds.

Helpful?37M49TSNW5AB19950314556
reply from Serta Team

Hi there, thank you for taking the time to review your Serta Morning Slumber Medium Mattress Set. Your feedback is valuable to us. While we are sorry to hear that it did not meet your sleep needs, we are happy to hear you were able to return it. We hope you are able to work toward getting a mattress more suited to your sleep needs so that you can start getting the wonderful nights of sleep that you deserve. If you would like to share more with us, feel free to reach out to our team directly through the Contact Us page on our website with any questions, comments, or concerns.

Jun 30, 2026
Reviewer name: Mary
1 out of 5 stars
1 out of 5 stars review

Order Canceled With No Explanation

I purchased this mattress on May 22, 2026. I didn’t realize Sam’s uses a third‑party vendor for delivery, so when I started receiving text messages that looked like spam—just random numbers with no clear identification—I ignored them. Once I realized they were legitimate, I scheduled a delivery for June 23. On June 26, I contacted the third‑party delivery company for an update and was told my order had been canceled. They stated Sam’s Club canceled it and directed me to call Sam’s for more information. I called Sam’s and was told they needed to research the issue and would call me back the next day. Four days passed with no response. When I called again, I was transferred to someone who identified himself as “Steve” from the escalation department in the Philippines. When I told him I planned to leave a negative review, he immediately gave me a different name and said he did not have to provide an ID number or any other identifying information. I explained to him that I had already contacted the third‑party vendor and they told me to call Sam’s, and now he was telling me to contact the same department that had already directed me back to Sam’s. I told him I was not going to “chase my tail” going back and forth between two departments giving me the same answer with no explanation. My order was canceled, my money refunded, and I still have no explanation as to why. I have company arriving for the Fourth of July and no mattress. Save yourself the time and frustration and purchase a mattress from another retailer.

Helpful?37M49TSNW5AB19950314556
reply from Serta Team

Hi there, thank you for taking the time to review your Serta Morning Slumber Medium Mattress Set and your experience. Your feedback is valuable to us. We are sorry to hear that your delivery process was unsuccessful and that your order was canceled. We encourage you to escalate your concerns to Sam's Club's corporate team. That way, you can get some help and avoid situations like this in the future. If you would like to share more with us, feel free to reach out to our team directly through the Contact Us page on our website with any questions, comments, or concerns.