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Customer reviews for Generac 28kW Home Standby Generator with 200 Amp Transfer Switch for
Generac 28kW Home Standby Generator with 200 Amp Transfer Switch
4.1 out of 5 stars
stars14 ratings14 reviews
  1. 5 stars64% (9)
  2. 4 stars14% (2)
  3. 3 stars7% (1)
  4. 2 stars0% (0)
  5. 1 star14% (2)
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Showing 1-10 of 14 reviews
Apr 7, 2026
Buzz2684
5 out of 5 stars review

Peace of Mine

This is what we needed for complete peace of mind. Starts automatically (we don't have to be home), notifies us of status, and let's deal know if there are any issues so they can plan to service the unit (we don't need to figure it out and call them). Keeps our life simple and worry free.

Review from generac.com
Helpful?6Z2OLBNVDSKN19940873363
Apr 3, 2026
greg b
5 out of 5 stars review

so far so good

have had it for a month and no complaints. hasn't kicked in yet since we haven't lost power. so will tell then. yes it's got some noise to it but you can still sit on the deck and talk if it actually has to run.

Review from generac.com
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May 8, 2026
Shackdaddy
5 out of 5 stars review

Looks nice. Not too loud.

Looks very nice. I bought it in February had it installed end of March. Only has ran once a week to cycle.

Review from generac.com
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May 23, 2026
Glenh3517
5 out of 5 stars review

My wife and I had this installed a month ago and are very happy we did!

Review from generac.com
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May 19, 2026
Greg T
5 out of 5 stars review

Fels goo to have

Very happy. Wayne was a great rep. Our installer was also great..

Review from generac.com
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Jun 10, 2026
Skime
5 out of 5 stars review

Good Peace of mind!

A very good / well made unit. Glad I bought this . A good peace of mind.

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May 22, 2026
Wow1
4 out of 5 stars review

Right out of the box!!!

I had installed Apr 22 2026 bad control panel finally working properly May 20 2026 a lot of money for a product to need repair right out of box. Not sure about its quality guess we'll see

Review from generac.com
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May 8, 2026
Rich330
3 out of 5 stars review

Disappointed Multi-Generator Customer

Generator delivered with poor communication device, poor dealer service/response, poor Generac support for Mobile link, and poor support for code clearing

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Apr 18, 2026
Angry
1 out of 5 stars review

Doesn't run! Doesn't work

15 plus thousand dollars waste of money. Our contractor called the generac service tech at our home 04/17. Unable to reach the generac service tech after the contractor spent most of the day at our home trying to get the generac generator to run.

Review from generac.com
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Jun 9, 2026
Chuck1
1 out of 5 stars review

Trouble

Since I purchased this Generac, it has not ran longer than 10 minutes. The problem has still not been resolved.

Review from generac.com
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