In our week of use since installing the Opal ice maker we've had nothing but praise for it. Scheduling the ice maker operation remotely, through the provided mobile phone app, was a breeze. Establishing a durable connection to our wifi network was also simple. The type of pellet ice created is absolutely the best and is significantly colder than expected. The size of the bin and speed of creation is entirely adequate for our small family, but for larger families and gatherings, the ice created may need to be moved to supplemental storage containers occasionally since the ice maker will automatically shut off when the integrated bin is full.

My family and I go through ice fairly quickly, so to find out about this icemaker, was a godsend! We have an icemaker on our fridge and we even purchased ice trays.....we still ran out of ice before the day ended. I was watching a "Tik Tok Made Me Buy It" video and stumbled across this gem! It starts making ice within 20 minutes of set up and as long as you keep the reservoir full, it'll make ice all day! There is one caveat, we have to clean it every week. I would love to have an icemaker that I can clean once a month, so that it could be done when I clean my fridge. :-)

So, this machine worked great first few days then one day it was running for a good hour and it started making noise that steadily got louder and louder. Believe it was stuck trying churn out ice not quite sure. Definitely not a good noise. Tried turning off power but that did nothing. Finally, had to unplug it. Waited a few hours and turned it on again. Took about an hour and started making the same noise again. So, long story short, called GE and returned it. They are sending me a new one. Hopefully the last one was a lemon b/c it made ice fairly quickly.

This product seemed to work fine for about a month and a half. Tonight it's making a high pitched squealing noise so loud you can hear it throughout the house and it's stopped making ice. It's full of water, cleaned religiously since we turned it on, and now just sounds downright dangerous. We unplugged it out of FEAR that it is having a serious malfunction! No idea what to do but hopefully I can get a replacement.

We've had 2 of these ice makers and they ALWAYS break. I cleaned it every week and descaled it every 2 to 3 weeks. It makes a high pitched noise. The These ice machines were not made for last longer than 8 months. That's a lot of money to spend in a product that doesn't last long.

This machine makes great ice, but at the cost of your hearing (and sanity). machine started defrosting on the 1st cycle and says needs cleaning every other cycle, even though we use purified / distilled water. Btw, when the ice machine starts howling, better run. And don't unplug it as you'll lose the wifi setup and re-connection is a pain.

I read all the reviews before making the purchase. Our experience is that it is completely silent when it is not making ice, and then a quiet hum when it is making ice. We have it on the countertop and it's a tight fit under the cabinet but it does fit. Ventilation is on the sides. It makes ice quickly, is easy to add water. The ice itself is exactly as what we expected and wanted, just like nugget ice. The light feature is nice. I like the feature that if there is any melting, that water is used to make additional ice. The only melting occurs with the ice on the bottom, the fresh ice on top is always frozen. As soon as you take ice out to use, that's the trigger for it to begin making more ice. To clean it requires draining and the use of 1 teaspoon of bleach.Somewhat cumbersome but I agree with the necessity of doing that to keep it clean. It does come with a side attachment to hold even more water. We do not use this, but I can see the value of it when we are entertaining. We've had it one month and are very pleased with our purchase.

I love it when it works but despite all my efforts of troubleshooting, Phone calls, cleaning it constantly goes into defrost mode several times an hour and more times a day than I can count. I've had the problem since the first week of my purchase and it still continues. Would not recommend.

I love this kind of ice so my husband surprised me with this little gem for my birthday. It makes enough ice for the two of us just fine. We both use it every morning and throughout each evening. We've never run out. The water doesn't need to be filled more than once or twice a week for us. If I could change one thing it would be to allow water to be refilled without removing the water tank. Not a big deal, but it would be nice, I think. I love this ice!

We have it at our lake house. I love the WiFi feature. I can turn it on a few hours before we arrive and will have a full bin of ice waiting for us. We have 12 adults and 7 kids. It keeps up with us for the most part. Even when we do deplete most of the ice, it refills pretty quickly.