I have wanted this for years and resisted because of the price.I have had two other countertop icemakers and while those were good, this one is spectacular. The ice does not stick together like when you buy a bag of nugget ice. The ice making keeps up with our big family. The only negative is that the app is pretty lame. I would buy this icemaker again and again.

I'm absolutely obsessed, the sounds the machine make are super mild and don't bother me at all. The only problem (or what I think might be a problem) that I'm having is I've already had to descale twice in two months. It makes me worry about the life of the machine!

We love the ice machine. It creates the best little nuggets and we can't get enough! We are very happy with the machine and so glad we got it. My two complaints would be, as many others have commented, too - it requires regular cleaning/descaling (almost weekly) and defrosts without warning, which usually depletes the entire bin of ice. Those are not deal breakers, just sharing feedback.

I was hesitant about this at first, but after purchasing this unit I am more than pleased with it. Set up is extremely easy, but please make sure you go through the initial cleaning process it's a good thing to make sure it's ready to roll. I also suggest purchasing (not included unfortunately) the water filter. Ice is made quickly and like everyone points out is the "soft" small nugget Ice. I think this is an absolute winner. You can control the unit via the app or also with your voice with Alexa and or Google. Worth the investment!

This machine makes great ice, but at the cost of your hearing (and sanity). machine started defrosting on the 1st cycle and says needs cleaning every other cycle, even though we use purified / distilled water. Btw, when the ice machine starts howling, better run. And don't unplug it as you'll lose the wifi setup and re-connection is a pain.

We pretty much love everything about this icemaker the only thing that would make this better is if there was an option for a water line in to feed the machine that would make this ice machine hands-down without a doubt the absolute best ice machine on the market

I've had the ice maker for a week and I love it! It's been working great so far and it not to loud. Makes soft, chewable ice. Even though it doesn't have a way to keep the ice cold, if you make a full batch, it still last all day. It's also pretty easy to clean.

Love having the crushed ice whenever! Keeps up better than our refrigerator ice maker. Sets on the kitchen counter.Slides under cabinet & doors still have plenty of opening access. We have the side water container which I would highly recommend. Only have to fill about every other day. Only complaint is the shrill squeal when in defrost mode. Any remedy for this would be greatly appreciated!

I have had this product since February as a birthday gift from my husband. I have had nothing but issues with it!! I only use bottles of distilled water in the machine, yet, after a couple of days, the cleaning indicator comes on. So I have to take the entire thing apart and clean everything. I've even performed a deep clean using vinegar. Yet, within days the cleaning indicator comes on and stays on for days. It's very frustrating and we are probably going to sell it.

Love this ice machine you always hear people say oh you got the good ice well now I got the good ice Nice size great quality fits on your kitchen counter love that it came with the water tank as that's how frequent I use it makes ice in as little as 20 minutes A little bit pricey but definitely worth it