The initial cleaning and installation process was straightforward and easy. My unit has the optional water tank and that connected very simply it is very clean and sleek looking appliance and 20 minutes after installation I already have ice to enjoy.

We absolutely LOVE our ice machine. It was not working for a bit and we PANICKED! No worries we figured out that the side tank was not level and all is well now (Whew). The only reason it does not get 5 STAR is due to the I swine price and the fact that it does make noises that irritate me especially after cleaning cycles. I have owned one other brand and this one is by far the BEST CHOICE! Especially with our Texas heat.

I not only love this ice maker but I am in love with this ice maker. It's been life changing for me and others in my house. Easy to set up, clean, and use. Even with the hard calcified water I have, the ice taste really clean and purified. The app tells me when I need to clean it and love the smart features it has. Highly recommend if even just for the sonic style ice it offers. To top it off American made!

We absolutely love this ice maker. We have it set on a schedule to come on in the mornings and shut off in the evenings. Always have plenty of ice for when we have guests over. Great investment to our kitchen, and the stainless looks great and matches our other appliances.

So who knew I would absolutely LOVE opal ice....this machine is great! Makes more ice in a day than my household can use for sports bottles and other cold beverages. The start up was a little fussy because you really have to be sure to get any air out of tank line, but once it up and running it's ice, ice baby!

I've only had my Opal a couple of weeks but so far we love it! It makes the best ice for any occasion. It's on the expensive side but I would recommend it to family & friends. The kids love watching it make ice & want to eat it as soon as it hits the holding drawer.

My family purchased this ice machine a couple of months a ago. I haven't been disappointed at all with the performance of this machine. The ice stays frozen, the capacity of the storage bin is large, the side water chamber is easy to refill, and the bin fills with ice very fast. We love it and we would definitely recommend this unit!

This truly makes the perfect place! I love the timer but I can set so that I can have ice ready for myself before I wake up and just before I get home from work. It never sticks together, and it's quick to make ice. My husband thought it was overpriced until he started using it. He now agrees with me that it's worth every penny. The online app to control it needs to be improved, but the overall device is absolutely wonderful!

I love this nugget ice maker. Here's a tip if you decide to purchase one: I highly suggest using distilled water in your machine for ice and when cleaning it. I live in CA, and our tap water is awful, on top of the fact that we have really hard water. If you love the nugger ice, this is the machine for you!

Great purchase so far. Only had the ice maker 2-3 weeks but zero complaints so far. Have been filling the tank using filtered water from a refrigerator pitcher to hopefully minimize build-up. Ice is soft, crunchy and tastes great. Not noisy at all in my opinion. There is a very low hum but that's it other than when the ice drops. The app makes it very convenient. Runs every day from 9am-9pm without fail. Emptying and cleaning is annoying to have to do but it's a necessary evil and is relatively easy to do. Expensive but the wife loves it.