Oddly for a brand new machine, it had some scratches on the bottom of it that must have happened during shipping. Thought maybe they sent me a used one and was going return it, I unpacked it and cleaned it up. Works great. Would be 5 Stars if not for the scratches on the bottom.

[This review was collected as part of a promotion.] Not only does this appliance look great, it works great as well. This makes the perfect ice to satisfy all your drinking needs. It's easy to use and install. Comes with an excellent user guide, which provides good clear instructions for everything. It's quite attractive with the clear plastic and brushed stainless steel, it fits right in with all my other appliances. It's much quieter than expected with just barely an audible hum during operation. This is a rather large (and heavy) ice maker but it fit perfectly fine underneath my cabinets. This unit is not refrigerated, so as ice collects into the bin it will slowly melt, however the water gets recycled back into the machine and will be reused to make more ice. My only complaint is how long it takes to complete an ice making cycle, it takes literally hours for it to fill the bin with ice. Not a big issue but you definitely need to plan ahead if you're going to need ice, however if you dump the ice into a bag occasionally and freeze it you'll always have ice on-hand.

So who knew I would absolutely LOVE opal ice....this machine is great! Makes more ice in a day than my household can use for sports bottles and other cold beverages. The start up was a little fussy because you really have to be sure to get any air out of tank line, but once it up and running it's ice, ice baby!

My wife has a crush on sonic ice. This is the closest we have come to that product, and it's the bomb. The only word of caution I would offer, is this. Follow the directions for cleaning religiously. Water is full of minerals that WILL eventually cause you issues. We ran ours for about 18 months before sediment built up. It took a couple of days of cleaning cycle with vinegar to remedy. We then invested in a side tank and added the water filter and regularly clean it (although still not as often as we should), and it's had no further issues. I can't imagine a future where we don't have this machine.

In general I love this machine, I find it's noise level acceptable, and love the quality of the ice. The main cons are the price, and how cleaning requires me to move the machine around to access the drain hoses. That said I used to barely use ice in my drinks and I bought this for a crushed ice replacement in cocktails. Now I use ice in nearly every cold drink I have at home. There are now other nugget ice makers out there for less expense, but this one is really much better build quality.

I was given this as a birthday gift from my husband because he knows how much I love the "good ice!" Works well. Ice in "20 minutes" is a bit of a stretch...you will totally have ice in 20mins but not a glass full or enough to serve. It takes a good hour or more to fill the tub and its a bit noisy, But it does get the job done! I am so thrilled to have it!

I had the original version of this ice maker a couple of years ago. It started to make a noise that I didn't like and I decided to take it apart. Long story short, it was never the same after that. I have missed this ice around the house since then, so I bought the 2.0 version and I couldn't be happier. It's quiet, stylish, makes great ice, and the addition of the side tank is a great bonus.

Quite honestly this is the best icemaker out there. Yes, this is the best ice Out there. This product is better than expected. Makes ice quickly, produces a lot of ice quickly! Small compact footprint. Runs very quietly. Much more quiet than the YouTube reviews would lead you to believe. Uses water sparingly. Love the recycle feature. Worth every penny it costs. I wish I had gotten this sooner. If you use a “thermal” (insulated) i.e. Yeti, tumbler, one tumbler of ice will last several hours. Better than the well known pellet ice you can at some fast food places. Because you don’t have to go anywhere and it’s there whenever you want it! Absolutely love this product. Thank you GE!!!!

Worked great for about a year, then started saying add water, I found ways around it for a while and having it just over a year I don’t think we can get I replaced but I haven’t heard back from my claim yet to see if we can get I replaced. It won’t work at all now. The only thing it does is water goes through and says add water when it has plenty of water and I can see it pumping through too, just won’t produce ice.

Best nugget ice maker on the planet! This is our 2nd (opal) ice machine. Our 1st machine Lasted 6 yrs! The secret is distilled water and keeping it CLEAN on schedule. I highly recommend the product. Very simple to use. You'll love it. Just wait and see!