My Opal is my favorite purchase of the last few years. We’re on our 2nd. The first one lasted like 5 years but we used it every day and never used distilled water. So the ice was softer but towards the end there was always sediment at the bottom of your glass when you used it. We bought a water distiller to go along with the new machine. And though the ice is a bit harder it’s still great. And if it lasts 5 years that’s Pennie’s a day considering we run it every day. Highly recommend.

Great ice maker. Wonderful nugget ice anytime I want it. A little noises than I’d like, but the benefit of ice is worth it. Gone are tgd days of ice trays for us. I have the reservoir which is a must in my opinion. Only negative I’d say is noise and water drippings every time I open to get ice…..but we’ll worth it.

This is my second GE nugget ice maker. My previous one lasted about 3 years. Admittedly I did not keep up with the maintenance. Did I want to spend this much on an ice maker, no. Is my family hooked on this ice? Yes. I will be cleaning and descaling this one regularly to protect the investment.

My wife has always loved the "Sonic Ice" and we would buy bags of it wherever we could find it. So happy to have the ability to easily make this ice at home. The Opal 2.0 was super easy to set up and makes ice very quickly for our family. The ability to recycle the water when the ice melts in the container was a huge benefit over the competitive products I researched. So far, we are very happy. We did buy the optional water filter online after we purchased the ice maker. Water filter was very easy to install and makes the ice taste more "clean." We are super happy with the purchase.

I have been eyeing this ice maker for the longest time. I knew going cheap was not the answer for the long haul and the reviews on this machine helped me finally purchase it! It is worth every penny, no lie. The ice is the best! I'm not kidding, I've probably ate around 10LBS of ice so far and I've only owned it for a month. The app is easy to maneuver and it let's me know when my machine needs to be cleaned. The buttons on the machine are easy as well. I like the two different light settings, which can be operated from the app as well. Also, the machine makes ice as quickly as they advertise and it keeps it in the bin for longer than I thought it would be. Nicely insulated. I'm very happy I decided to purchase the ice maker. If you're on the edge, take my recommendation to buy it! You won't be sorry!

The product is difficult to set up. I am a chemical engineer and the instructions are difficult to follow, don't tell you that water will drip through the ice, it is necessary to prime the pump etc. They don't tell you its not made to keep on all the time. Needs to be cleaned out frequently. Called support 3 times and the hold times are over 45 minutes. The support people are real nice and helpful.

We love this ice maker especially the chewy nugget ice it makes. I love to crunch ice and this ice maker makes plenty of safe for the teeth chewable ice. It's also surprising how quickly it produces it. Even though we use it a lot my only complaint is the cleaning indicator calls for a descaling quite frequently and to clean it right, it usually takes an hour or two and that's using a commercial ice maker descaling solution rather that using vinegar and letting it soak for 12 hours. I will admit every time I clean it I can see small pieces of scale floating in the water reservoir. I then usually have to drain, refill and run cleaning again several times to get all the scale flushed out. Also I get water drips from water drops being on the bottom of the bin when tilting it out to get ice. Other than this, I would have given it 5 stars but I would still purchase this again and will get another if this one ever breaks.

We’ve been through 2 other “nugget ice” makers over the last year and this one beats them both hands down. First off you can just tell that it’s made better. Next the side water tank makes adding water a cinch. It’s also easy to clean. If I had a gripe it would be that GE should include the water filter but adding it afterwards wasn’t that big of a deal. This unit is also way quieter than either of the other 2 units. Plus, the nugget ice is perfect. Soft chewable ice!

Where to begin? The ice is perfect - in shape, consistency and chew (yes, I have ice chewers!) from kids drinks to adult beverages it's great. My husband especially likes the wifi capability and scheduling so that the ice is ready when we want it. Once it gets going it keeps the ice container full and much to our surprise there was still ice the next day in the bin. Can't wait to use it poolside under the cabana this summer!

I really enjoy my ice maker! I had a hard time finally getting the one that actually made the pellet ice! You wouldn’t believe how many ice makers claim they will make the pellet ice, just to get it and it’s the wrong kind. Glad I finally got the right machine