Hi there, We're so glad to hear your new ice maker is working well for you! We're certain this model will serve you and your family's needs for a long time to come. Please let us know if you have any questions. We're more than happy to help! Kind regards, Kacie@GEA

Hello - Thank you so much for reaching out and sharing your review. We're really sorry to hear about the compressor leak. That is not something we expect from this model. With this in mind, we are going to forward this over to our product team to review. This will allow us to look for ways that we can improve on our models going forward. Again, we are so sorry we let you down and we appreciate your comments. Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances

Hello, Thank you for taking the time to leave a review on your Opal Ice Maker- we very much appreciate you choosing GE Appliances for your home and for providing us with your input. With that being said, we are so sorry to hear that your Opal is making a loud noise. The Opal Ice Maker is a complex device that combines electrical and mechanical components such as a compressor, pump, motors and fans to deliver perfect nugget ice. These components power on at different times during the ice making cycle. There will be some noise associated with the running of these components. These normal noises typically cease after 10 to 45 minutes within the ice making cycle. Hard surfaces like the floor, walls and countertops can amplify these sounds. The following describes the sounds or noises that are normal and what may be creating them: - WHIR - When Opal is first turned on, you may notice the condenser fan spinning. - BUZZ - When the water pump first turns on, it may be dry and slightly noisy. Once it is filled with water the noise reduces significantly. - RATTLE - A rattling noise may be produced from the flow of the refrigerant. This noise should reduce significantly once the refrigerant system has stabilized. - GURGLE - When the refrigerant system shuts off, there may be a brief gurgle as the refrigerant stops flowing. - HUM - The compressor is a motor. It produces a low tone humming sound while it is running. - CHUGGING - When the unit first starts up, the gear motor can make a chugging noise. This noise should be considerably reduced after 15 to 20 minutes, once the Opal starts making ice. - CLICK - As nugget ice is produced it drops into the ice drawer. The first nuggets produced make the loudest sound as they fall directly onto the bottom of the ice bin. As the bin fills, this noise reduces significantly. - SQUEAK - When Opal is in need of defrosting, it may start to squeak as ice starts to build up around the mechanisms. The defrost cycle is automatic and may take 10 to 45 minutes. - PUMPING WATER - At the start of ice making, Opal will flush the system with water for approximately 5 minutes. You may see or hear water running during this process. This is normal. If your Opal seems loud during this process, it may need more water. A sound or noise that is not normal: If the Ice Maker is making a continuous grinding noise, this is not normal. If it is doing this, please contact Opal Support by phone at 866-907-6718, Monday through Friday, 8:00 AM to 8:00 PM, EST. You can also reach out to them by going to their website at the link below: https://onpoint-warranty-opal.kustomer.help/contact/ge-opal-support-request-BJSXXYkKc We hope this helps. Thanks again for your review. -Devin@GEA

Hi, Thanks for giving us your feedback! We are so happy to hear that you are enjoying your new Opal. Welcome to the GEA family! -HannahGEA