I have always been aware of which restaurants have the best ice! Now, I'm able to have as much ice as I want at home. This ice is the best! Easily able to be chewed, although don't tell your dentist. :-) My whole family loves this ice machine. We are now very well hydrated!! Another review had mentioned that this ice maker made a noise or rattled, I think. We just adjusted the position of the water reservoir on the side and it went away.

This was great for the first few weeks. It does not work over 75 degrees inside. It doesn't keep up. Tried to warranty it out but was denied. We've had it for less than 2 years and spent so much money its terrible. It's now making a terrible gear grinding noise and cleaning it every over week with bleach and every other week with vinegar. I will never buy a GE product again.

Just because the machine isn't perfect, doesn't mean it doesn't make perfect ice. It is 5 stars in my book, and it is the best on the market. Although I may be nitpicking, there are a few improvements that keep it from achieving perfection. CONS: 1. It is a high maintenance machine. The manual suggests that you clean it once per week. Nobody really has time for that. It is more of a tedious process than strenuous one, since the machine has a (somewhat) automatic clean cycle. However, this requires a great deal of clean water to rinse and seems wasteful. 2. The machine is a bit bulky, and for the most part, lacks feet on the bottom. The feet exist, it just would have made cord management easier if they were a bit taller. 3. It can be a bit noisy when making ice, but quiets down once it gets going. It doesn't bother me, all refrigeration products are going to make noise. 4. I personally don't care about this one but...don't buy this if you are concerned about wifi/app capabilities. I have yet to get the machine to pair with my phone using the app and wifi, so I'm not sure it even works. I'm not too sure why it is even necessary, but I don't have any use for it. But it is still a con if it is supposed to work, and yet, it doesn't. PROS: 1. Perfect nugget ice. I was hesitant about buying this (expensive) machine due to the fact I wasn't too sure it could make as good of nugget ice as restaurants/hospitals. It 100% does. The promo videos make it look soft and barely frozen. This machine makes hard and crunchy goodness that keeps frozen in the bin all day long. 2. Makes ice consistently and fast. You will have ice constantly as long as you keep the water tank replenished. 3. The front-viewing bin lets you see how much ice is accumulated and simply makes it look nice on the counter top. It pulls out nicely for easy access. Even though it is pricier than most ice makers this size, this machine is worth it if you want perfect nugget ice from a well crafted machine. It does what it is supposed to and has lived up to the hype thus far. Nugget ice makes everything better; water, cocktails, or even plain old ice munching.

My wife has a crush on sonic ice. This is the closest we have come to that product, and it's the bomb. The only word of caution I would offer, is this. Follow the directions for cleaning religiously. Water is full of minerals that WILL eventually cause you issues. We ran ours for about 18 months before sediment built up. It took a couple of days of cleaning cycle with vinegar to remedy. We then invested in a side tank and added the water filter and regularly clean it (although still not as often as we should), and it's had no further issues. I can't imagine a future where we don't have this machine.

We highly recommend this ice maker! Ours was gifted to us a year and a half ago and it is a great product! However, here is the best tip we can give for anyone looking to purchase one: use distilled water in it. We used tap water for the first few months and got the horrible grinding noise. We were ready to throw it away. Then we found an article online about using distilled water. After switching to distilled water, it has been top-notch! Great product!

This product seemed to work fine for about a month and a half. Last night it started making a high pitched squealing noise so loud you can hear it throughout the house, and it's stopped making ice. It's full of water, no air bubbles, cleaned religiously since we received it. This morning I cleaned it again after leaving it offline all night. It's squealing again and non-functional.

I purchased in 2020. 1st machine ran for a few months and then became very intermittent and then quit. I sanitized regularly, used good RO water. My only recourse was to get a refurbished replacement. It took 10 weeks through their warranty provider. After 24 hours, it developed a bad leak. Another 10 weeks to get that replacement and the 3rd machine does not pump water so that it can make ice. Unbelievable. There is absolutely no way there are hundreds of positive reviews for this piece of junk. 3 machines. 3 different issues. Almost a statistical impossibility that this could occur with a well designed, well made appliance. I DO NOT RECOMMEND this product regardless of how tempting the opal ice is. The only thing worse than the machine is the warranty support from the 3rd party that handles this product for GE. I know why they farmed this out!!

Just got them set up and it is the most perfect ice I ve ever tried. Low noise and easy to operate. I like ices with everything all year long. Iced coffee iced juices, teas and water. I did tons of research on ice makers. I hated all the designs. Looks great on my grey cabinets. Looks perfect with our modern decor. Very straightforward installations.

You cant go wrong buying this ice machine. I bought this ice machine for my wife for her birthday and she loves it. My wife would always bring bags of ice home from Chick-Fil-A and Sonic all the time and got to a point that i was tired of that. Since i purchased the ice machine it has work flawless. The ice machine is very quite and makes ice super fast. We love the app for the ice machine so we can turn it on before we get home and have ice ready when we want it. The ice is soft and great size its in between Chick-Fil -A and Sonic ice just the right size. One thing i have noticed is that if you keep the led light on in the ice maker it will melt the ice faster so i just keep it off but that's all. You can also set schedules with the app on what time you want to make ice. All in all great product and well worth the purchase.

I read all the reviews and this seemed to be the one to buy. Received the machine, followed all the start up instructions. Even watched videos. Worked amazingly for first 24 hours. Then it started making a terrible squealing noise. Tried to reset and defrost. Worked fine for an hour and did the same thing. Figured I got a lemon. Returned and replaced. Second machine did the exact same thing in the same time frame. So disappointed. Do not recommend.