We are elated that you are loving your Opal icemaker. This is such a beautiful model that produces delicious crunchy nugget ice. We are honored to have you as a part of the GE Appliances family, and we hope you continue to enjoy your icemaker for many years to come!

Hello, We’re so sorry to hear that your new ice maker stopped working unexpectedly. We know it’s incredibly frustrating when any appliance gives you trouble, but it’s even worse when it’s something so new. The best thing to do in this situation is to reach out directly to our Opal support team. They can be reached by phone at 1-866-907-6718, or you can fill out the form at the site linked below and someone will reach out to you directly. https://onpoint-warranty-opal.kustomer.help/contact/ge-opal-support-request-BJSXXYkKc We truly appreciate you taking the time to leave us your review and please feel free to reach out with anything you may need. Best regards. -MichaelB@GEA