Hi there, we're so pleased to see you're loving the ice your new Opal is making, but sorry it's running louder than expected. We understand how this could be aggravating to deal with, so we'll be sure to share your comments with our Opal team so that they can review them for future reference. Your feedback goes a long way in us making sure we're capitalizing on opportunities to improve upon our appliances, so we appreciate you reaching out. We're happy to have you in our GEA family and we're wishing you the absolute best. Guy@GEA

Hello, Thank you for taking the time to provide feedback on your icemaker. We're sorry to hear that your ice maker is louder than anticipated, and we want to help! We recommend referring to the link below for normal operating noises: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276#:~:text=SQUEAK%20%2D%20When%20Opal%20is%20in,water%20for%20approximately%205%20minutes. If the issue continues, we recommend reaching out to Opal Support at myopalservice.com, or you can also contact 1-866-907-6718, Mon-Fri from 8 am-8 pm EST Please let us know if you have any additional questions. We're always here to assist with the operation of your appliances. -Charlie@GEAppliances

Hello there, thank you so much for taking the time to leave this review. We are thrilled to hear that you are loving your ice maker, and we are sure that it looks absolutely stunning in your home. If there are any ways in which we can help you in the future, please feel free to reach out. Enjoy the good ice! -Elliot@GEA