i think this ice maker is pretty great overall everything works fine all the features are great it makes a lot of ice it's very quiet and you know it's pretty good the only downsides are one how large it is in my opinion i just feel like for how expensive it is it should be so much smaller and obviously the other downside is the giant price i feel it's pretty ridiculous how expensive it is and it's very hard to justify and still is for us but honestly if you have the moeny and want to splurge go ahead but if u don't have the money than just buy something else that's just my opinion

We love the ice but it is very noise sounds like loose parts internal that are vibrating during ice making cycle. When it first starts to make ice it flushes the system with water but the water drains into the ice hopper melting the already made ice down rather quickly against the back of the hopper. Since the hopper is not refrigerated all the ice you can have matters .

I've wanted one of these for so long but the price held me back. I'm so glad I finally splurged. The machine is super easy to set up. We were making ice in less than 30 minutes. The GOOD ice! Our whole family uses it throughout the day and the bin is always full for the next use. If you're on the fence just get it!

I love it completely! So easy to use, and it even comes with an app, which means I can start my ice machine from my sofa if I want to and u can set a schedule for it as well. Hands down the best one out there, I bought another debated on which to keep, this one wins by a landslide. I'm very unbelievably picky with my ice, and I would compare this to Chick-fil-A ice!

Greatest kitchen appliance we've ever bought. We love the soft pelleted ice and use it daily on a regular basis. It is not bad to clean, worth the 30 minutes once every week or two for the enjoyment of the product. My husband loves ice and his dentist is happier for the soft pellets.

There is nothing NOT to LOVE about this appliance - NUGGET ICE in our HOME! No more driving to Sonic and buying their ice!!! LOVE LOVE LOVE LOVE it! I highly recommend purchasing the one with the additional reservoir so you do not have to worry about filling it frequently!

By far the best nugget ice maker I have tried. It is the quietest machine yet. Definitely get the optional water container. It has three light settings that make for a great nightlight. Makes ice quickly. I am so glad I spent the extra money for this machine.

Best ice machine ever. I own two of them, one at home and one in my camper.

Nice ice maker and I like the extra water storage on the side

Product is expensive and doesn't last long. Ice is good...when it works.