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Customer reviews for GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank for
GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank
4.4 out of 5 stars
stars
5,801 ratings5,798 reviews
  1. 5 stars74% (4,286)
  2. 4 stars13% (731)
  3. 3 stars4% (231)
  4. 2 stars3% (172)
  5. 1 star7% (381)

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Showing 1,961-1,970 of 5,798 reviews
Sep 1, 2020
Reviewer name: Carlos Pty
5 out of 5 stars
5 out of 5 stars review

Excellent Ice Maker

I was looking for a nugget ice maker and Opal is the best for that. Very easy to operate and with the extra tank you have ice all day. Highly recommended for a medium house.

Review from geappliances.com
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Aug 20, 2024
Reviewer name: IceQueenMI
2 out of 5 stars
2 out of 5 stars review

Favorite small appliance - WHEN it’s working.

Best appliance in our house WHEN ITS WORKING. We are on our 3rd!!! We follow the rules. We clean it. We use only osmosis filtered water, and it still doesn’t work. First one lasted almost a year. Then the next two aren’t lasting a month.

Review from geappliances.com
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reply from GE_Appliances

We're sorry to hear you're not having the best experience with your opal ice maker. Thank you for sharing your thoughts; your feedback is crucial for our growth and improvement. If assistance is needed, please contact opal support by calling 1-866-907-6718.

Jan 9, 2021
Reviewer name: fita914
5 out of 5 stars
5 out of 5 stars review

Delicious Ice

Instant nugget ice at the touch of a button. My Wife and kids love it especially my 4 year old because it's so small i don't have to break it in pieces

Review from geappliances.com
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Mar 25, 2022
Reviewer name: J_808
5 out of 5 stars
5 out of 5 stars review

Great Ice Maker, makes chewable ice.

Great ice maker so far… This is one of the few ice makers that makes chewable ice like how they have at the hospitals. No complaints yet. Hopefully this machine last a while.

Review from geappliances.com
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May 18, 2023
Reviewer name: MDFlakes
5 out of 5 stars
5 out of 5 stars review

Everything I wanted and more!

I have finally found an ice machine that I am happy with. I'm on my 3rd machine in as many years. I feel like I've finally found the one. So many features, nugget ice, and it's so fast. I love it!

Review from geappliances.com
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Mar 23, 2021
Reviewer name: Ted777
2 out of 5 stars
2 out of 5 stars review

Good ice, very intrusive app

Ice is good. The app is pityful requiring you to give up all kinds of personal information just to set a schedule. Why in the world does GE need to know my location? Oh yeah, marketing.... Wouldn't recommend just for this.

Review from geappliances.com
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reply from GE_Appliances

Hi, there! We're delighted to hear you're happy with your Opal Ice Maker and the pellet ice. Anytime you have questions or concerns, you can contact our Opal Ice Maker support team at 1-866-907-6718. They can also be reached at myopalservice.com. Your feedback is greatly appreciated and we hope you stay in touch. - Sharon@GEA

Apr 9, 2022
Reviewer name: kjfletcher
2 out of 5 stars
2 out of 5 stars review

Nice concept, questionable execution

This machine made me so happy until it didn’t. Makes beautiful ice nuggets. Frequently having to clean water pouring from the machine makes it a bust….

Review from geappliances.com
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reply from GE Appliances

Hi there, we're glad you enjoy the ice made by your Opal and how it looks, but sorry you're having to clean it so often. We can understand hw this would inconvenience you, so we appreciate you providing us with some feedback we can use to investigate different ways we can improve. We're wishing you the absolute best and we want to thank you for sharing this with us. Guy@GEA

May 31, 2025
Reviewer name: Tp120
1 out of 5 stars
1 out of 5 stars review

6months of use

Stopped working after 6months of use....constantly requested a warranty swap and now outside of warranty. DO NOT PURCHASE. Amazing when it worked for 6months and ever since been a huge pile of junk after constant calls

Review from geappliances.com
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reply from GE_Appliances

We want to help out with your icemaker going out. We will be reaching out over email to collect additional information. Please respond at your earliest convenience.

Apr 2, 2022
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

The best ice machine ever

I know the price is very high but you have to consider the ice machine is so good. It makes a lot of ice within one hour. The ice is always fresh and clean. And it looks so beautiful on a countertop, mini fridge, etc.

Review from geappliances.com
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Jan 16, 2022
Reviewer name: RonT410
4 out of 5 stars
4 out of 5 stars review

Great Chewing Ice!!!

The ice is great for chewing. My five year old even gets a bowl of it for snacks. Only downside is it a little loud but set a run time program and there should not be a issue.

Review from geappliances.com
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