We absolutely LOVE our ice machine. It was not working for a bit and we PANICKED! No worries we figured out that the side tank was not level and all is well now (Whew). The only reason it does not get 5 STAR is due to the I swine price and the fact that it does make noises that irritate me especially after cleaning cycles. I have owned one other brand and this one is by far the BEST CHOICE! Especially with our Texas heat.

I was worried about the filling up of the water and at melting and having it be on all the time. None of those were valid concerns. It works well as designed. The Wi-Fi capabilities could be better. It should be HomeKit enabled. We are loving the ice and are glad that it is located in our wet bar separate from our kitchen because we need a kitchen appliances to be quiet.

Love the pellet ice and not overly loud. But it seems to run all the time despite not using that much ice. Must be a fair amount of melting which means the water is used to remake ice. Not sure how much energy that requires and increased wear and tear on machine. Time will tell

I have been eyeing this ice maker for the longest time. I knew going cheap was not the answer for the long haul and the reviews on this machine helped me finally purchase it! It is worth every penny, no lie. The ice is the best! I'm not kidding, I've probably ate around 10LBS of ice so far and I've only owned it for a month. The app is easy to maneuver and it let's me know when my machine needs to be cleaned. The buttons on the machine are easy as well. I like the two different light settings, which can be operated from the app as well. Also, the machine makes ice as quickly as they advertise and it keeps it in the bin for longer than I thought it would be. Nicely insulated. I'm very happy I decided to purchase the ice maker. If you're on the edge, take my recommendation to buy it! You won't be sorry!

We absolutely love our new GE Profile Opal Nugget Ice Maker! Best kitchen purchase we have made in a very long time. We have a fridge that makes crushed or cubed ice, but the nugget ice maker is the bomb! Couldn't be more pleased with this product. It's side water feature is a must!

I purchased this countertop ice maker, after doing a looking at numerous options. I was not happy with the large solid cubes, that my refrigerator made. I love the small size and brittleness of the cubes, that this unit produces! This makes ice fast enough for my needs. I could see someone needing more ice for a group setting or a larger family. I plan ahead and I bag up a few gallon bags of ice and place them in a cake pan, to freeze more completely, before breaking them up and placing the small cubes into my refrigerator's built-in ice dispenser.

We had the original Opal from Firstbuild, which is still working flawlessly today. This is the newest version and has some great features. I have only been using for a few days but the WiFi feature is great and the extra water container on the side is a must. One thing I want to stress is the cleaning and maintenance is almost ZERO if you use only distilled water. Learned that right away with the first one. Most complaints have to do with people using hard water which is not ideal for ease of use. Not cheap but the ice maker is amazing!

I have had this ice maker for a little time now and have had issues with it leaking all over my counter since I pulled it from the box. I constantly have to keep something under it to soak up all of the water. It's not just a little water, no, it's a lake under my machine. I have read where people are told to check the hoses. Don't you think that was the first thing I checked? I wouldn't tell any of my friends or family to purchase this ice machine. I would tell them to save some money and buy a cheaper one since this one leaks anyway.

I didn't know nugget ice makers even existed until it was included on an article with expensive items you don't need but don't regret buying. This was out of my comfortable price range but I needed something to keep me cool through the summer as we have no AC. This ice maker has helped get me through the hot 104°+ days. I honestly just snack on this ice at the hottest parts of the day and it cools my body down so much. Any other ice maker could do that too yes, but this one makes small, gentle on your teeth, easy to chew ice. I only use bottled water and drinks also taste so much better, especially with tea, soda, or just by itself. It does take a bit for the bin to fill up but I have the app to schedule it to turn on an hour and a half to two hours before I'm even up so there will be plenty ready when I am. Once you have that first batch, it's easy for it to keep up the rest of the day so you never run out. It's not refrigerated but the ice keeps well that even if you leave it for several hours, there will still be a lot waiting because it takes a while for it to melt completely. Now the downside of all this is that, the upkeep is a lot of work. It asks to be sanitized once a week at least. This cleaning cycle is a tiny bit of bleach with water, then a few rinse cycles. I'm sure this is to prolong the life of the ice maker but that seems excessive so I usually stretch it to once every two weeks. To offset that, I empty any remaining water from that day and wipe down the bin, the reservoir, and all along the walls every night before putting fresh water in for the morning. The descale warning already came up for me a month into using the maker but it's regularly on all day so that might be why. It's the same process as before but with vinegar and has to be left for 18 hours so you'll be a day without ice. Other than that, this has been one of the best purchases I‘ve ever made. I just hope it lasts for a few years before it gives out because of the hefty price. If you can afford it, don't mind the regular maintenance, and want your own sonic ice at your disposal, it's well worth getting.

I could never find what I wanted, when it came to the nugget ice maker and tried different brands and pricepoints - I finally realized this was the product I was looking for when at a friend's house and saw his. Looks good on the counter, easy to care for, produces ice faster than any other brand and maintains the ice when not running. It is perfect. I think it is the only perfect appliance I have ever purchased.