I've been wanting this machine for over 3 years, but just couldn't justify the $$$. Finally made the decision and can't believe I waited so long. We have been purchasing sonic ice bags 6 at a time for years. Will definitely save me money and will pay for itself before long. Yes, I'm addicted. Even my husband makes a comment every day how much he loves this ice. Everything positive and loving it so far. Don't hesitate to buy.

I purchased this product for my Wife as a 10 year Anniversary Gift. She is obsessed with crushed iced and would frequently visit various stores that carried this particular ice. She is absolutely in love with the wireless feature and has used it everyday. The product is very efficient and produces consistent quality ice. My only suggestion would be to add a complementary water filter with the product given the cost of the ice maker. Beside that.. I'm extremely happy with the results and my Wife is truly a satisfied customer!!

Overall the product works exactly as expected. Easy to understand and operate. The only thing that baffles me is why you would have to pay extra to add the side tank on when it should be standard because even with the side tank we're constantly having to refill. Maybe we just drink a lot (just two of us).

My daughter purchased a previous model and took it with her when she moved out. I immediately purchased a replacement as I can't dream of living without this ice machine. Love the pellet ice texture, and ease of having almost unlimited ice on hand. I have recommended this product several times … a bit pricey but a staple in our household.

This ice maker was a Christmas gift from my parents. Even though the complex I live in at the moment has an ice machine down the hall, they know how much I love the ‘good ice' since I'll be moving to Mississippi Gulf Coast in the summer. The only thing is it shows there to be a tray that comes with it — there wasn't one in the box when I opened it :( I put a tray under it but it's not the right size for the side kick reservoir to fit where it should go.

We are happy with the performance and quality of our Opal Ice Maker. it produces high quality nugget ice quickly. We have experienced no problems after two weeks of use. The web app is useless to me, as I walk by the machine several times a day and can see if it needs water or is functioning properly.

This ice maker is the best purchase ever. My entire family loves it and it has increased our water intake. Our youngest , 4 year old, can easily access the ice and fill her water bottle without any help. It produces a lot of ice and really easy to use. Love love love it and highly recommend it to everyone.

The quality is poor. I've had it no more than 1 month and the defrost constantly comes on after only 2 drops of ice. I've descaled it and even bought the descale solution and to no avail. Terrible machine. It was a gift so I don't have the receipt for an exchange not knowing where they bought it.

We are thrilled with our counter top ice maker!! Works perfectly and makes the best ice ever! We are “ice snobs” and have always enjoyed that soft chewy ice and would stop at stores to buy drinks that we knew had that kind of ice. Now we can have it at home. Easy to set up although instructions were a little unclear and so easy to operate. Wayyyy less money than the commercial machines and really all you need on a daily basis.

I have owned three other nugget ice maker brands in the past two years. All have failed for various reasons. If you're wanting good quality ice for your family, this is the machine for you! You will not run out of ice, I promise. We are a family of eight and it keeps up with our demand. It's very quiet. We opted for the XL Side Tank Model and I only have to fill it every other day, that's a major upgrade from the previous models I had before. The Opal convenient cleaning solutions guarantees your investment will last. The appearance of the opal is awesome and pairs well with my commercial refrigerator. I was skeptical at first to spend this amount of money on one appliance, however, in hindsight I should have initially and saved a lot three machines ago! Thank You GE for a great machine that my family uses daily.