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Customer reviews for GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank for
GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank
4.4 out of 5 stars
stars
5,786 ratings5,783 reviews
  1. 5 stars74% (4,277)
  2. 4 stars13% (729)
  3. 3 stars4% (230)
  4. 2 stars3% (172)
  5. 1 star7% (378)

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Showing 1,671-1,680 of 5,783 reviews
Jun 8, 2025
Reviewer name: LaurenBog
1 out of 5 stars
1 out of 5 stars review

Terrible product!!!!

We’ve had 2 of these ice makers and they ALWAYS break. I cleaned it every week and descaled it every 2 to 3 weeks. It makes a high pitched noise. The These ice machines were not made for last longer than 8 months. That’s a lot of money to spend in a product that doesn’t last long.

Review from geappliances.com
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reply from GE_Appliances

We would like to assist you with this icemaker and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.

Sep 21, 2022
Reviewer name: willsatx
4 out of 5 stars
4 out of 5 stars review

A near perfect household ice machine

I purchased this product a few months ago and so far we love it. It does make a bit of noise while producing ice but you quickly get used to it. You can program it to produce ice at night but I have not bothered with this yet. It requires regular cleaning (once per week) if you want clean, good tasting ice. The only issue I have encountered is the machine has incorrectly registered as "add water" a few times when the sidetank is full. I checked my hoses and ensured they were not pinched or blocked.

Review from geappliances.com
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Jan 19, 2024
Reviewer name: MJSchwarz
5 out of 5 stars
5 out of 5 stars review

Exceeded Expectations!

We are really, really happy with the Opal! It has exceeded our expectations and gives just enough ice to service four people WELL. I was initially intimidated with the "cleaning" process. But, the instructions are very clear and cleaning is not a hassle. I clean it about every two weeks...but I do use filtered water.

Review from geappliances.com
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Nov 8, 2022
Reviewer name: Navis mom
4 out of 5 stars
4 out of 5 stars review

I love it, but essential cleaning is still a pain.

This is my second GE countertop ice maker in the past year. The first was the early model with all it's all it's little quirks and it's being impossible to keep the mold out. I mean internally covered in mold. Aside from it leaking all over, that's why I upgraded to the Opal 2. It's a much nicer looking machine. Many parts are easier to get to and clean more easily. The nice, soft, crunchy hospital style ice is still wonderful to chew and exactly what I was looking for. If you can be committed to cleaning it regularly, it's great.

Review from geappliances.com
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Dec 28, 2020
Reviewer name: IceMan75
5 out of 5 stars
5 out of 5 stars review

Envy of the Neighborhood

I can’t match the in-depth reviews others have posted, but did want to mention one “con” that I didn’t see mentioned a lot. This machine is a bit noisy. My wife complained about it endlessly the first few days, but after the ice bin is full (and it doesn’t need to make any ice) the machine is silent. She does love the ice and uses it all the time, so it was still a worthwhile purchase. But I wanted to post this info in case it’s going on the counter in your normally quiet kitchen (like mine) so you know what to expect.

Review from geappliances.com
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Aug 13, 2021
Reviewer name: Spud41
5 out of 5 stars
5 out of 5 stars review

Great crunching ice!

I purchased this countertop ice maker, after doing a looking at numerous options. I was not happy with the large solid cubes, that my refrigerator made. I love the small size and brittleness of the cubes, that this unit produces! This makes ice fast enough for my needs. I could see someone needing more ice for a group setting or a larger family. I plan ahead and I bag up a few gallon bags of ice and place them in a cake pan, to freeze more completely, before breaking them up and placing the small cubes into my refrigerator's built-in ice dispenser.

Review from geappliances.com
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Jul 22, 2025
Reviewer name: Hmk1
5 out of 5 stars
5 out of 5 stars review

Love it!!!

This ice machine is awesome! Our ice maker went out on our refrigerator and I had already purchased this for my bar. We moved it into our kitchen since it is quiet and perfect size for the counter. The ice production is quick it only takes a few minutes for it to make enough ice for our family of 4 and including guests. It is easy to install and use. Love this product.

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Sep 29, 2022
Reviewer name: Opal review
3 out of 5 stars
3 out of 5 stars review

Great ice-loud machine

Absolutely love the ice but the machine makes some very loud noises. I previously owned another ice maker at a much lower price point that failed after 1 year so I upgraded to this machine but for the price I’m surprised at how loud it is. Especially because I bought the 2.0.

Review from geappliances.com
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reply from GE_Appliances

Hi - While we are delighted to hear you love your new Profile Opal ice maker, we are sorry you're finding the unit to be louder than you expected. We recommend reviewing page 14 of the owner's manual which provides descriptions of the normal sounds you can expect to hear and recommend you clean and descale the ice maker as explained on pages 7-9 -- https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000464-4.pdf -- Doing so may help lessen some of the sounds you're hearing. You have purchased a great model ice maker and we want you to be happy with your purchase. Please keep in touch as we are here for you. Kind regards - Vikki@GEA

Feb 23, 2021
Reviewer name: Neveragain3
1 out of 5 stars
1 out of 5 stars review

Opal ice broke within 30 days

Luckily my opal ice maker broke within the return period. It was making a horrible grinding noise and did not make ice. When it worked it leaked twice all over my wood floors. I thought paying extra would be insuring I would have a product that lasts. Nope.

Review from geappliances.com
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reply from GE Appliances

Hello Neveragain3, We're so very sorry to hear that your Opal ice maker did not make ice and leaked. We can understand your frustration with this. We'd like for you to check out this helpful article with troubleshooting. https://products.geappliances.com/appliance/gea-support-search-content?contentId=35289. If you require further assistance, contact Opal Support at myopalservice.com or call 1-866-907-6718, M-F 8-8 EST. Best wishes. Mike@GEA

Dec 26, 2021
Reviewer name: Stevegoat
5 out of 5 stars
5 out of 5 stars review

Great Icemaker

We pretty much love everything about this icemaker the only thing that would make this better is if there was an option for a water line in to feed the machine that would make this ice machine hands-down without a doubt the absolute best ice machine on the market

Review from geappliances.com
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