I love this machine's product. I love that there is an interior light (high/low). I like that it can be controlled via wifi. I don't like that my machine like noise about once every few days for no reason even though it's been regularly cleaned and descaled.

OMG the most amazing ice maker ever, blue tooth remote to control ice making/you can set a schedule or manually control from your phone, the ice bin stays full for days, a big plus for me, to always have ice, and te taste/crunch rated 10, even though tiny ice nuggets, ice lasts / remains frozen for days in beverages stored in yeti/ritc type flasks.

Been looking for an ice machine that makes Sonic ice. This is it. My wife said this is the best gift I ever bought her. Easy to use, and makes a lot of ice rather quickly. We have a family of 4, and we have never ran out of ice, or even came close to running out. Some reviews said it is loud sometimes, but it isn't any louder than our fridge. Great product, so far so good. We all love it.

I have to admit that I was skeptical about this beast. After all, it's not a small price tag. I had been searching for an ice maker for behind a home bar. Something low maintenance that wasn't overkill. With a little crafty cutting for venting, I was able to place the machine in/under the bar. Perfect. Now the issues...the WIFI is a waste, besides being overly difficult to get to connect, the app is way too cluttered and more worried about selling you a new appliance than running your existing purchase. I should say the app could have possibilities, but as it is...you'd be fine without it.

We are making a lot of ice. The machine is quite and working well. The nugget ice is very popular in our home. Production keeps up with our day to day consumption. On an day to day basis there is extra ICE. We will bag extra ice for events like having company over and when we are serving up a larger volume of icy beverages.

The Opal 2.o has exceeded al expectations. It provide high quality nugget ice and does so in quick fashion! I have entertained three times with 8-10 guests and did not run out of ice at any time for several drinks per person! Very happy with this purchase.

[This review was collected as part of a promotion.] Not only does this appliance look great, it works great as well. This makes the perfect ice to satisfy all your drinking needs. It's easy to use and install. Comes with an excellent user guide, which provides good clear instructions for everything. It's quite attractive with the clear plastic and brushed stainless steel, it fits right in with all my other appliances. It's much quieter than expected with just barely an audible hum during operation. This is a rather large (and heavy) ice maker but it fit perfectly fine underneath my cabinets. This unit is not refrigerated, so as ice collects into the bin it will slowly melt, however the water gets recycled back into the machine and will be reused to make more ice. My only complaint is how long it takes to complete an ice making cycle, it takes literally hours for it to fill the bin with ice. Not a big issue but you definitely need to plan ahead if you're going to need ice, however if you dump the ice into a bag occasionally and freeze it you'll always have ice on-hand.

This machine was easy to set up and use. It makes more ice than I can use, so I utilize the app to schedule ice making. Cleaning it was a bit of a pain because it is heavy and I have to move it across the kitchen. I would definitely recommend it to others.

This was given to me as a Christmas present. While I always thought it would be nice to have a pellet ice maker, I never thought I really needed one…until now!!! The set up is super simple, and the ice is amazing. I repair appliances for a living, and a have to say that i have always hated servicing undercounter icemaker. They are a pain to maintain, and customers rarely take care of them. The Opal 2.0 is easy to maintain, and it makes ice so quickly. Love it!!!

We've been through 3 countertop ice makers. I decided to give this one a try, because I was tired of cheap ones that broke. Like a lot of people, i had an Add Water issue in the beginning. However, once I made sure the tank hose wasn't bent wrong, it worked perfectly. Makes the perfect ice for enjoying with your drink, or for making protein shakes, smoothies or other type drinks. Compared to our others, it is quiet (yes, some are some squeaks if you run it constantly for hours on end, but that is just from the process and you don't hear it unless it is completely quiet). It looks great in the kitchen and the lights add a pleasant effect at night. I highly recommend the product.