We absolutely love our new GE Opal Ice Maker! It's very convenient to have the WIFI connected to be able to set the operation schedule in the app. We wake up to ice ready in they morning and it shuts down in the evening when we're done with it for the day.

This machine makes great nugget ice. However, it runs ALL of the time. If it is in idle mode and I open the bin to take out one tiny ice cube, the machine will run hogging up electricity for another 45-60 mins to create a couple little cubes and top of the bin. Perhaps I'm not using the machine correctly, or need to set a schedule so it doesn't think it needs to make ice all of the time. I'll read up on that. At this price point though, I had much higher expectations for the machine working efficiently and frankly just creating ice faster. It's a beautiful sleek looking product on the countertop. The side tank is a great feature as well so you don't have to keep taking out the ice bin to refill more water frequently. It would also be nice if a little more insulation was included around the ice bin so ice would hold longer without melting. You can see ice melt from all sides and appear as though it is shrinking inside the ice bin as space results around the sides of the ice from melting.

The Perfect family ice machine. Outperforms my built in refrigerator ice maker 10 to 1. Always dependable, quickly replaces the ice bin as soon as the ice is removed (be it a small or large amount) and east to install and clean! Makes perfect nugget ice each time!

We are happy with the performance and quality of our Opal Ice Maker. it produces high quality nugget ice quickly. We have experienced no problems after two weeks of use. The web app is useless to me, as I walk by the machine several times a day and can see if it needs water or is functioning properly.

Makes ice quick. The only downside is the noise and it makes, it’s louder when it’s first starting up for the first few minutes and quiet down but we had to move it into a pantry area because of the noise level. Or maybe we have a bad unit, don’t have anything to check it against.

So DISAPPOINTED . I recieved the opal 2 for Christmas ... I am very familiar with This brand and this style ice Maker.Because the friend that gave it to me has one and I go straight to the icemaker to get a cup of ice and water every time I go to their house. Unfortunately, the day I set mine up.I began having problems. I called for troubleshooting help.And I thought my problems were over but they weren't. My reservoir is full but the machine says add water. And it won't make ice the lady at g.E recommended that I do something to remove an air bubble which I followed her stepsaid.I thought that was the solution . Last week, I did the same thing again.I've only had the machine less than a month.And i'm so disappointed because my friend's machine works perfectly and mine sucks

My friend has one and seems to love it. Said he had one and didn’t use distilled water and it went bad but he liked it so much he got another one. I’ve had problems with two previous under the counter ice makers from GE UPN15 models, not too impressed so giving this one a chance. Going to be using only distilled water! Will be back after 30 days to review this one.

The ice maker makes the nugget, 'Sonic' ice that was desired. However, it is quite loud (especially as it ages and marches toward its demise). Lasted 3ish years and support spends time telling you to do what you've already done, but then there's no real fixing it. Don't really love disposable products, can't these be built to last and/or built to be fixed?

I bought this as a Christmas gift for my boyfriend because he would buy cups of ice EVERY day from Sonic or other location that had an ice machine that made nugget style ice. It works perfectly... and has changed our lives... lol... I recommend this product 100%

[This review was collected as part of a promotion.] First impression: This unit is sleek and modern looking. It would look great in any kitchen. It is big! It turns out our upper cabinets were installed lower than is standard so it didn’t fit in the original spot I had in mind but can sit on a freestanding cabinet we had. It is heavy so initially moving it to drain into the sink during sanitizing was sort of a pain. The ice it makes is awesome. I love nugget Ice! It cools down drinks fast and it is nice to eat. It made ice pretty quickly though it did start out wet and slushy at the start of the cycle. Read your manual carefully at the initial setup. I accidentally attached the wrong hose to the side tank and made a huge leak (all my fault—this was CLEARLY labeled and emphasized in the directions). I think the sanitizing process will seem easy now that I’ve done it once but I felt a little overwhelmed the first time through. Operation is easy and straightforward. Overall, I highly recommend this unit if you are in the market for a countertop ice maker!