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Customer reviews for GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank for
GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank
4.4 out of 5 stars
stars
5,787 ratings5,784 reviews
  1. 5 stars74% (4,277)
  2. 4 stars13% (729)
  3. 3 stars4% (230)
  4. 2 stars3% (172)
  5. 1 star7% (379)

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Showing 1,331-1,340 of 5,784 reviews
Apr 5, 2021
Reviewer name: dbigmike29
5 out of 5 stars
5 out of 5 stars review

very good product, best ice at home

If you can stomach the price tag you cant beat it.. best ice at the house unless you spending about 2 grand for a professional machine that does the same ice. My only issue is I'd like a maintenance video on how to clean and deep clean this machine properly.

Review from geappliances.com
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May 1, 2023
Reviewer name: SalSal02
5 out of 5 stars
5 out of 5 stars review

Wonderful machine

I bought this ice maker with the money I won from my disability case. I have a ton of health issues and have been issuing bagged ice for a while now and my hands and back don’t like me picking them up. I bought this machine to help me get ice easily as I use tons of it a day and esp if I have company over it’s worked great I would def buy it again

Review from geappliances.com
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Nov 11, 2022
Reviewer name: Marina 100
5 out of 5 stars
5 out of 5 stars review

Love this Ice Machine

We had originally purchased it for our Beach House but liked it so much that we kept it in our primary residence. Easy to use and produces Ice around the clock. You need to make sure that you have water in the unit. It will tell you when to add water, but I like to keep it full. Great for a bar area too.

Review from geappliances.com
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Jul 3, 2021
Reviewer name: Christopher808
4 out of 5 stars
4 out of 5 stars review

Best ice ever!

I really love this icemaker. I wish it wasn’t quite so expensive, but I’m definitely getting my moneys worth. My unit has been very quiet, some people have complained about loud noise. I feel like if that’s happening you need to have it serviced! Using the app to set daily times for one to have my eyes begin has been very helpful instead of just having it run 24/7. I wish somehow it could go a little longer between cleaning cycles, but I’m willing to do what is necessary to keep this wonderful and expensive device running smoothly.

Review from geappliances.com
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Jun 23, 2021
Reviewer name: Kara14
5 out of 5 stars
5 out of 5 stars review

Best birthday gift EVER

This ice machine is amazing! It is super easy to set up, to clean and to use. The ice is great in all sorts of beverages and as soon as you use some of it, it starts making more immediately and fast. I have had multiple people comment on it after seeing it in my house. I highly recommend!

Review from geappliances.com
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Feb 23, 2021
Reviewer name: Neveragain3
1 out of 5 stars
1 out of 5 stars review

Opal ice broke within 30 days

Luckily my opal ice maker broke within the return period. It was making a horrible grinding noise and did not make ice. When it worked it leaked twice all over my wood floors. I thought paying extra would be insuring I would have a product that lasts. Nope.

Review from geappliances.com
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reply from GE Appliances

Hello Neveragain3, We're so very sorry to hear that your Opal ice maker did not make ice and leaked. We can understand your frustration with this. We'd like for you to check out this helpful article with troubleshooting. https://products.geappliances.com/appliance/gea-support-search-content?contentId=35289. If you require further assistance, contact Opal Support at myopalservice.com or call 1-866-907-6718, M-F 8-8 EST. Best wishes. Mike@GEA

Jun 28, 2022
Reviewer name: TexasMomofTwo
5 out of 5 stars
5 out of 5 stars review

Best ice ever

Absolutely loving our ice maker! Setup and cleaning takes a bit but once done you are making ice pretty quickly. Noise isn’t as bad as we were expecting(complaints in other reviews) but the amount of heat it puts off is crazy. Definitely set it up in an area that it has space on the sides and back. Not sure if they are supposed to come with a water filter or not (ours didn’t) but it works fine with out.

Review from geappliances.com
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May 3, 2023
Reviewer name: Expensive and unreliable
1 out of 5 stars
1 out of 5 stars review

Unreliable, loud, defective

I had this icemaker and within the first 10 days, it made horrible sounds, wise than the expected whaling I read about. Keep in mind that I used only distilled water and purchased the opal filter. It would turn itself off after making a terrible noise like grinding chains. It was pretty, but could never get a full basket of ice.

Review from geappliances.com
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reply from GEAppliances

Hello, We’re so sorry to hear that your Opal started making unexpected sounds and that you were unable to get a full basket of ice. We know it’s incredibly frustrating when any appliance gives you trouble, but it’s even worse when it’s so new. We are constantly working to improve our products and will use your feedback to help ensure issues like this don’t occur going forward. Thank you for taking the time to leave us your review and we hope that we can earn your trust back in the future. -MichaelB@GEA

Apr 7, 2025
Reviewer name: NattaP
1 out of 5 stars
1 out of 5 stars review

Poor quality and unrepairable

Do not buy this machine. We had one less than a year when it started to flash add water to a full machine. We contacted GE did all the tricks they said to do which did not work. We were sent another machine which was nice but that machine started to do the same thing as the other. Contacted GE once again but at that time it had been 2 months over the 1 year original purchase date and warranty was no longer good. I was instructed parts for these machines do not exist and was offered a discount on my next GE purchase. Poor quality and unable to be repaired. A lot of money for something that did not work more than 1 year.

Review from geappliances.com
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reply from GE_Appliances

We'd like to assist you with your Opal not working properly. One of our team members will contact you via email shortly to gather more details. Kindly reply at your earliest convenience.

May 20, 2021
Reviewer name: Nab165
5 out of 5 stars
5 out of 5 stars review

Love my Opal!

I love this ice maker. The opal nuggets are so enjoyable in cocktails and keep my ice water cold and refreshing. I love the programmable function this ice maker has so I can have ice ready to go when I wake up. This machine will come in handy for pool season!

Review from geappliances.com
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