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Customer reviews for GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank for
GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank
4.4 out of 5 stars
stars
5,787 ratings5,784 reviews
  1. 5 stars74% (4,277)
  2. 4 stars13% (729)
  3. 3 stars4% (230)
  4. 2 stars3% (172)
  5. 1 star7% (379)

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Showing 1,301-1,310 of 5,784 reviews
Jan 3, 2023
Reviewer name: JoshFromIowa
5 out of 5 stars
5 out of 5 stars review

We cannot get enough of this wonderful ice!

We love the ice machine. It creates the best little nuggets and we can't get enough! We are very happy with the machine and so glad we got it. My two complaints would be, as many others have commented, too - it requires regular cleaning/descaling (almost weekly) and defrosts without warning, which usually depletes the entire bin of ice. Those are not deal breakers, just sharing feedback.

Review from geappliances.com
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Feb 28, 2024
Reviewer name: Icyconditionsexpected
5 out of 5 stars
5 out of 5 stars review

Worth it!

I’ve had my profile for 3.5 years now and love it. It makes enough ice for the whole family. I fill my water jug with ice every morning and the ice is full again within an hour or so. It does make some noise but it’s not loud. The only issue I have is the unit is easy enough to clean but the hoses cannot be replaced without taking the unit apart which I wouldn’t attempt. That aside having ready made nugget ice always on hand is great!

Review from geappliances.com
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Oct 18, 2022
Reviewer name: gudmgudm
1 out of 5 stars
1 out of 5 stars review

Good idea, poorly executed

We really wanted a small nugget ice maker and from looking at the size, look and specs, this one seemed exactly what we were looking for. The experience with it has been poor. On day 4, it pretty much stopped making ice and was continually going into "Defrosting" mode. After a full reset, it started to make nuggets again, but the ice making mechanism not occasionally makes just the loudest noise like someone is scratching done a pole, more often than not in the middle of the night (5 am). The remedy is to unplug it for a short while and then put the power back on, and it continues as it should.

Review from geappliances.com
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reply from GE_Appliances

Hey there, and thank you for reaching out. We truly hate to hear you’ve had a poor experience – we know any issues with defrosting or unexpected noises must be frustrating to deal with, and regret any inconvenience caused. You feedback will be sent to our team for review. The Opal is designed to defrost automatically as needed, but we would not expect it to be in that mode excessively. If you have issues with excessive defrosting again, you may want to make sure there’s at least three inches of clearance on the back and sides of the unit to ensure proper airflow. Additional details on how to address a defrosting issue are available in this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=000062724&_ . Regarding noise, we do expect some sounds from the unit as it operates, and we have another article discussing what noises would be normal for the unit here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276& . If after reviewing this information you’re concerned the noise isn’t normal, or have any other issues, we do have Opal Support available at 866-907-6718 or online at myopalservice.com , and those specialists would be glad to assist. We’re confident this Opal will indeed be a good fit for your needs once these concerns are addressed. If you have any other concerns or questions, we’re happy to help any time. -Sarah@GEA

Dec 9, 2020
Reviewer name: Brewdad
5 out of 5 stars
5 out of 5 stars review

Perfect!

I absolutely love this jewel. I’ve had every other ice maker out there and have been disappointed with them all. Either they quit working or need to be filled after 2 glasses or some other issue but my new GE is perfect. Perfect nuggets perfect water storage perfect look it’s simply perfect and I love it.

Review from geappliances.com
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Jul 13, 2022
Reviewer name: byron23
2 out of 5 stars
2 out of 5 stars review

Convenient but noisy

I like how it makes the ice , i don’t like the sounds. It’s louder than the dish washer or as loud. also I should come with auto clean features that do not require undoing the water tubes - that machine is heavy - not easy on my back to move for cleaning. i would recommend BUT it’s very expensive.

Review from geappliances.com
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reply from GE Appliances

Hi there! We appreciate you bringing these issues to our attention and sincerely apologize for the trouble these caused. The Opal ice maker is prone to produce certain sounds due to the components it uses to create ice. You can learn more about these sounds here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276&_ga=2.209046033.248898840.1657543108-371522835.1657303390 As highlighted by the information above, a continuous grinding noise should be considered abnormal. The best course of action would be to take advantage of your limited warranty, if it is still active. To learn more about the warranty, refer to page 19 on your Owner's Manual. You can find the manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000464-4.pdf&_ga=2.217909781.248898840.1657543108-371522835.1657303390 Once you verified that your warranty is still active, please contact myopalservice.com, or you can also contact 1-866-907-6718, M-F 8-8 EST. We also appreciate your insights regarding the cleaning features for the Opal. We will pass this information on to the appropriate team to make sure we continue to provide the highest quality possible with our products. If you have any more questions or concerns, know that you are always able to reach out to us. Have a great one! Pablo@GEA

Jul 23, 2023
Reviewer name: IceyShelly
4 out of 5 stars
4 out of 5 stars review

Love my ice.

I love how quickly it makes ice. I do not like the way you have to fill the side tank. It is not easy cleaning the side tank. There is no way to brush out the whole inside of the tank. I am very scared of getting mold like many other people so I am cleaning it once a week and only using distilled water and so far I have had no issues. I also wish there was an easy way to see the inside of the machine just to make sure there was nothing growing in there.

Review from geappliances.com
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Aug 5, 2021
Reviewer name: Husband Points
5 out of 5 stars
5 out of 5 stars review

The BEST Anniversary gift ever!

My wife has always loved the "best ice" in her drinks. She will drive way out of her way to get some from Sonic or at a gas station that has the "best ice!" Surprising my wife with this Ice Maker for our 36th Anniversary was a HUGE win. In fact, I get "points" each time she uses it!

Review from geappliances.com
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Mar 7, 2023
Reviewer name: LeeLee V
5 out of 5 stars
5 out of 5 stars review

Great nugget ice

I had bought the full size scotsman ice maker 9 years ago and it died. Of course price had almost doubled in 9 years and couldn't spend that much money on a new one. I did research and saw great reviews on the Opal 2 GE. I got it and love it. It is perfect makes a lot of ice. I have the app and have it on time for only 5 hours since the ice stays for several hours in the ice bucket. The app allows you to turn on and off if needed or set a calendar to come on like an alarm and turn off at the programmed time.

Review from geappliances.com
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Mar 9, 2023
Reviewer name: Sassy Accountant
5 out of 5 stars
5 out of 5 stars review

Life will never be the same….

The entire family LOVES this ice maker. On the way home the twins say mom cut the ice machine on so it’s ready when we get home. My partner even broke down and joint the family in ice love for the special grownups drinks but the best of all we take about 3 cups and put it in the dog bowl. Life will never be the same.

Review from geappliances.com
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Aug 30, 2021
Reviewer name: GPrince
3 out of 5 stars
3 out of 5 stars review

Convenient and Inconvenient at the same time

Love the ice maker and how quickly it can produce but there is this obnoxious noise. Every day, two to three times there is a loud churning noise that goes on for about 10 minutes. I don't know what causes it but I hoping that there is a fix. Aside from that, I would recommend it. Maybe I got the faulty one!

Review from geappliances.com
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reply from GE Appliances

Hello there, we appreciate you reaching out to us with your honest feedback. We're pleased to know you love your ice maker, but sorry that it's making such a noise. We can understand how this would get annoying and we're happy to help. For the best assistance, we suggest viewing our list of normal sounds here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276 We hope this helps ease your mind. If the noise you're hearing is more of a continuous grinding, we recommend you contact Opal Support at myopalservice.com or call 866-907-6718, M-F 8-8 EST. We hope you find this useful and we're wishing you the best. Guy@GEA