Hello anonymous, thank you for your feedback. We’re sorry the Frigidaire Skincare Cooler with Lighted Mirror Make-Up Door did not meet your expectations. If you would like assistance or have questions about product operation, please contact our support team at support2&#64;curtiscs.com, 1-800-968-9853, or visit https://www.curtisint.com/product-support.<br />The frost is condensation caused when ambient humid air enters the storage compartment where it condenses into water and subsequently freezes where it is in contact with the thermo-electric cooling module plate. Unplug the cooler and allow the frost to thaw and wipe up the water with an absorbent cloth.

Hello Ann, thank you for your feedback. We’re sorry the Frigidaire Skincare Cooler with Lighted Mirror Make-Up Door did not meet your expectations. If you would like assistance or have questions about product operation, please contact our support team at support2&#64;curtiscs.com, 1-800-968-9853, or visit https://www.curtisint.com/product-support.<br />This unit cools by means of a thermo-electric cooling module that has the ability to cool 20F-28F below ambient temperature. There is no thermostat, and the unit is designed to run continuously.<br />To prevent excessive fan noise, place the unit on a firm level surface with adequate clearance for ventilation. Make certain to keep the ventilation grills and fan blades clear of dust/lint/hair.