Hello, thank you for leaving a review, we appreciate your feedback. We are sorry to hear that your toaster is not toasting evenly. We know how disappointing it is to have a new product that doesn't meet our expectations. We encourage you to take advantage of our one-year warranty by calling GE Appliances Consumer Service at 1-800-432-2737. We will provide your feedback to our developement team for future enhancements. Please reach out if you need assistance. ~ Lisa@GEAppliances

Hello, We're glad you're enjoying the toaster! Thanks for choosing GE Appliances and have a great day! -Sylvia@GEA

Hello- Thank you for taking the time to leave a review on your GE Appliances toaster. We value and appreciate your feedback! We're sorry to hear that the toaster is toasting inconsistently. If you continue to experience issues with your small appliance, we recommend following the instructions listed on page 7 at the link below to initiate a warranty claim: https://products-salsify.geappliances.com/image/upload/s--2ItrHxwD--/2ae906a9b3ba56a3512eda04492446137776b7d1.pdf?_ga=2.221165723.2098085779.1686575110-1100713441.1674245189 Thank you for trusting GE Appliances for your home! -Devin@GEA